8,000 Return Bar® locations. No box, no label, no hassle.
Boost customer loyalty while streamlining your reverse logistics. Our 8,000 Return Bar® locations make returns effortless for everyone.
Delightful Experience
•
Consolidation
•
Fraud Prevention
•
Operational Savings
•
Reverse Logistics
•
Delightful Experience • Consolidation • Fraud Prevention • Operational Savings • Reverse Logistics •
DELIGHTFUL
93 Net Promoter Score with 86% shopper adoption
86% of shoppers choose our hassle-free Return Bar® service at nearly 8,000 locations, including 5,000+ The UPS Store® locations.
Inventors of consolidated Return Bar® returns
Refunds and exchanges initiated at drop-off
93 average NPS from millions of shoppers
Source: Happy Returns internal data, 2024
RELIABLE
Patent-pending return
fraud prevention
Secure your returns with the only provider that offers patent-pending item scanning and verification upon drop-off.
Exclusive patent-pending item scanning and verification
Performance monitoring across drop-off network
Detailed analytics and reporting in retailer dashboard
EFFICIENT
Boost efficiency and
cut costs
Our verified returns process refunds quickly, consolidates efficiently, and tracks precisely — streamlining operations and slashing expenses.
Consolidated returns for maximum savings
Instantly approved refunds help decrease support contacts
Unified billing for UPS and Happy Returns services
See it in action
The combination of technology and reverse logistics delivers a reliable, comprehensive solution for returns and exchanges.
Returns matter
91% of shoppers are more likely to shop with a retailer that offers box-free, label-free returns with immediately initiated refunds
90% of shoppers avoid or refrain from shopping with a retailer that requires mail returns
55% of shoppers have abandoned a cart because there wasn't a convenient return option
Source: 2023 Returns Happen report
Everybody loves an exceptional return experience
Contact us
Our team of returns and reverse logistics professionals are here to help.
