Juphy: AI Chatbot for Sales

Juphy AI is a game-changer! I was blown away by how easy it was to set up and start using. It brings all our customer messages into one place, so we’re not juggling different platforms. The chatbot itself is smart and really picks up on what customers need, so we’re spending less time replying and more time actually helping people out.

Great app.

Honestly, Juphy has been incredible for our customer support. It’s cut costs and made life so much easier by handling 24-hour support. Most of the time, customers' questions have answers somewhere on our website, like in the FAQ or product details. Juphy’s AI swoops in, scans everything, and learns those answers, saving us about 70% of the time we used to spend on these repetitive queries.

For the questions that still need a human touch, Juphy smartly routes them to our team, so we’re always giving our customers top-notch assistance.

One feature I absolutely love is that I can train Juphy with my own answers. This means that when there’s a question not covered on the site, I can update Juphy to handle it next time. It’s reassuring to know that customers are getting the best help possible, even when I’m not directly involved.

Juphy has been a game-changer for our Shopify store.

Before implementing Juphy, our customer service team was overwhelmed with inquiries about product details and subscription plans. This time-consuming task diverted their attention from more complex issues, ultimately impacting customer satisfaction. Juphy's AI chatbot has effectively addressed this problem.

As a LATAM business, we serve customers from diverse backgrounds who speak SPANISH. Juphy's ability to communicate effectively in multiple languages has been instrumental in providing a seamless customer experience for all.

With Juphy, I am able to provide better customer service to my clients by answering questions related to all my available products, and the good thing is that it does it automatically for me. This has saved me a lot of time.

The feature that I like the most about Juphy is the ability to have it scan through all my products on my website and provide exact information to my customers. As well as the option to teach it and look more human.

I can tell you that I am very satisfied with the product and customer service.