Conversational marketing tools allow D2C brands to engage directly with customers in real-time through chat, messaging, and interactive prompts. These tools help guide shoppers, answer questions, and provide personalized product recommendations, all while fostering a more human connection. By integrating conversational marketing into the customer journey, brands can increase engagement, shorten the sales cycle, and boost conversions. This strategy is essential for creating a more interactive and responsive shopping experience.
Gorgias is of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.
Siena AI is the world's first empathic AI customer service platform designed for commerce. We combine state-of-the-art large models, proprietary AI pipelines, true omnichannel capabilities, and empathic AI, to bring the first fully autonomous customer service platform.
Big Sur AI is an e-commerce AI platform that offers a customizable AI sales agent designed to increase sales and enhance customer experiences by providing real-time, personalized shopping assistance. It integrates easily with online stores, delivering high-quality recommendations and valuable insights without complex technical setups.
Rep AI is the world's first AI-driven shopping concierge for D2C brands. With Rep AI, brands are able to convert up to 3x more passive shoppers by actively engaging with them through interactive chatting and personalized shopping experiences.
Everything you need to build a better D2C brand, business and tech stack.
