Customer and website experience tools are integral for direct-to-consumer (DTC) brands in crafting and optimizing the online journey of their customers. These tools encompass a broad range of functionalities, from analyzing website user behavior to providing real-time customer support. They include features for website heatmapping, session recording, customer feedback collection, live chat services, and personalized content delivery.
For DTC brands, these tools play a critical role in understanding and enhancing the customer experience. They provide valuable insights into how customers interact with the website, identifying potential pain points and areas for improvement. By optimizing the website experience, brands can increase engagement, reduce bounce rates, and ultimately drive conversions and customer loyalty.
Your store is where the money’s made. You need to make sure it is as stunning and as useful as it could possibly be. That’s where “store experience” tools come in. Tools like the Strava app help you draw in your community of athletes; and other tools like Wonderment make everything post-purchase (order tracking etc) a joy for the consumer.
Urgency Bear Countdown Timer is a free Shopify app that helps increase conversion rates by creating a sense of urgency through countdown timers and stock countdowns. By displaying a sales countdown timer and real-time stock levels, the app leverages FOMO (fear of missing out) to push customers into making quicker purchasing decisions. The app is fully customizable, allowing you to match the countdown's design and placement to your store's branding, and it offers flexibility to hide the stock countdown on specific product pages.
Appikon - Pre-Order is designed to help Shopify merchants manage pre-orders and waitlists for out-of-stock, coming-soon, or back-ordered products. The app seamlessly replaces the "Add to Cart" button with a "Pre-Order" option, allowing brands to capture customer interest and secure revenue even when items aren't immediately available. With easy installation, no coding required, and features like customizable buttons, discounts for pre-orders, and email capture for order confirmations, Appikon makes it simple to boost sales and manage inventory efficiently.
Everything you need to build a better D2C brand, business and tech stack.
