Fiid

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Gorgias is of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Junip is a leading product review collection app for Shopify brands. Junip allows you to share in-depth reviews that leverage photos, videos & custom questions directly on-site. Junip's review solicitations via emails & forms are engineered to convert to help you get the most out of your customers.

eCommerce funding built for growth. Wayflyer provides flexible funding, actionable insights, and inventory sourcing solutions to the world’s fastest-growing eCommerce businesses.Fast, flexible funding from $10K - $20M. Avoid dilution, minimize risk and accelerate your growth.

ShipBob is a tech-enabled 3PL that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to help brands be more successful online by providing best-in-class logistics. ShipBob offers a growing fulfillment network powered by proprietary technology, as well as the supported and expertise needed to save brands time and money while enhancing the customer experience.

Trustpilot is a tool to collect reviews from customers. Those reviews are leveraged on-site to increase conversion rates or used to increase visibility with Google. Trustpilot automatically sends review invitation emails and reminders to make it easy for your customers to leave feedback.

Lifetimely is a robust analytics tool designed for direct-to-consumer (D2C) brands using Shopify. It provides detailed insights into customer lifetime value (LTV), profit and loss tracking, and predictive analytics. The platform allows businesses to integrate various data sources, customize dashboards, and benchmark performance against industry standards. With Lifetimely, brands can make data-driven decisions to enhance profitability and customer retention.

Shopify is the center of our universe. It's everything to us and the ecosystem. Without Shopify, 1-800-D2C wouldn't be here. So instead of a generic tool description for Shopify, we would rather just say thank you and express our gratitude for everything they are enabling for us and the world. ❤️

Recharge is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.