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Loyalty
Loyalty tools are designed to help direct-to-consumer (DTC) brands cultivate and maintain long-term relationships with their customers. These tools enable brands to create and manage loyalty programs that reward customers for their repeated business. The rewards can range from discounts and special offers to early access to new products and exclusive experiences.
The importance of loyalty tools in the DTC space lies in their ability to enhance customer retention and increase lifetime value. They provide an effective way to acknowledge and reward loyal customers, fostering a sense of belonging and appreciation. This not only encourages repeat purchases but also aids in building a strong brand community.
In the world of eCommerce, driving LTV via loyalty is often critical to long-term survival or growth. And tools like Loyalty Lion and Smile help you design such programs in just a few clicks. Here’s the full list.
Rivo is a loyalty platform designed for Shopify, aimed at increasing repeat business through a comprehensive loyalty program, referrals, and an exclusive membership system. Rivo offers extensive integration with leading tech vendors and a developer toolkit for additional customization. With Rivo, D2C brands can increase customer retention with fully customizable loyalty & rewards platform.
Tandym's platform powers merchant-branded wallets for DTC brands and vertical SaaS companies. Tandym partners with brands to offer end customers a range of payment options with the merchant brand on top - think "J Crew Card" or "The Target Red Card". The merchant-branded wallet unlocks the same, Enterprise-grade retention strategy that mega-brands have used for decades to build deeper customer relationships that drastically increase LTV. Best of all, payments processed through Tandym start at 1%.
Awtomic is a premium Shopify subscription app offering innovative solutions for D2C brands. Its standout features include advanced build-a-box capabilities, shuffle subscriptions, and automated retention moments. The platform also shines in driving customer retention through personalized rewards via "Awtomic Moments" and revenue optimization through smart upsells & add-ons. With seamless integration with Peel Insights for advanced analytics and a user-friendly customer portal, Awtomic prioritizes an engaging user experience.
Yotpo helps brands collect product reviews that build social proof, crucial for driving sales. With AI-powered review widgets, Yotpo can easily gather high-quality product reviews that influence customer purchasing decisions. Yotpo's partner integrations allow brands to display reviews and star ratings across social media and search engines like Google as well.
Kalder is a platform that enables brands to launch automated partner rewards programs, similar to Amex, but without the complexity of issuing new cards. Customers simply link their existing debit or credit cards, allowing them to earn rewards seamlessly through their everyday purchases. This approach not only boosts customer loyalty and increases spend within your brand’s ecosystem but also provides valuable insights into consumer spending patterns. With Kalder, brands can unlock new revenue streams and gain a deeper understanding of their customers, all while enhancing engagement and retention.