Kate Hewko

Yottaa offers software to speed up your eCommerce website. Their acceleration solutions significantly improve page load speed, resulting in higher conversions and more engaging shopper experiences.

Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Klarna gives your customers flexibility on payment when purchasing from your store. Customers can split their purchase into manageable instalments or pay for your order up to 30 days later. The merchant cost for each purchase is up to 0.30 USD + 3.29% per transaction.

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Gorgias is of the most expensive helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Klevu is AI-powered smart search. 
It adds contextually relevant synonyms to your catalog; continuously learns how shoppers interact with search on the store; selects and prioritizes the products you want promoted in the search and uses a 360 degree analysis of search patterns to drive traffic.

Tandym's platform powers merchant-branded wallets for DTC brands and vertical SaaS companies. Tandym partners with brands to offer end customers a range of payment options with the merchant brand on top - think "J Crew Card" or "The Target Red Card". The merchant-branded wallet unlocks the same, Enterprise-grade retention strategy that mega-brands have used for decades to build deeper customer relationships that drastically increase LTV. Best of all, payments processed through Tandym start at 1%.

Narvar creates pre & post-purchase solutions to drive long-term loyalty. "Ship" lets you surface delivery dates on key pages; "Track" lets you keep customers up to date on their orders; "Return" removes friction with a self-service solution that simplifies the customer experience.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

Rise.ai enables your eCommerce store to quickly establish a store Credit & loyalty program. With Rise.ai you harness the power of gift cards to increase revenue & loyalty and to drive new customers to your store.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

All-in-one Shopify marketing app that can easily replace several apps with one lower fee for 5 apps. It helps brands to build loyalty and referral systems, building wishlists, sending personalized emails based on triggers (drop in price, back in stock etc) and finally with collecting customer reviews and UGC.