Best 17 Ecommerce Loyalty Tools

Loyalty tools are designed to help direct-to-consumer (DTC) brands cultivate and maintain long-term relationships with their customers. These tools enable brands to create and manage loyalty programs that reward customers for their repeated business. The rewards can range from discounts and special offers to early access to new products and exclusive experiences.

The importance of loyalty tools in the DTC space lies in their ability to enhance customer retention and increase lifetime value. They provide an effective way to acknowledge and reward loyal customers, fostering a sense of belonging and appreciation. This not only encourages repeat purchases but also aids in building a strong brand community.

In the world of eCommerce, driving LTV via loyalty is often critical to long-term survival or growth. And tools like Loyalty Lion and Smile help you design such programs in just a few clicks. Here’s the full list.

Referral Candy
Referral Candy

ReferralCandy helps online stores attract new customers, increase sales and grow their brand with easy-to-setup and automated referral and affiliate programs.

Used By 27 Brands
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Friendbuy
Friendbuy

High-growth brands can get more out of every customer with Friendbuy. With a best-in-class referral and loyalty program, brands can achieve at least 5-15% of new customer acquisition, with a 4x higher lifetime value. Friendbuy works with DTC brands like Casper, AWAY, and Outdoor Voices as well as Fortune 100-ranked companies like Walmart, Disney and Nestle. Plus, Friendbuy integrates seamlessly with your tech stack, so you can incorporate referrals and loyalty seamlessly into your customer journeys.

Used By 25 Brands
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Inveterate
Inveterate

Inveterate™ software powers premium loyalty programs for Direct to Consumer brands and eCommerce retailers in order to attract and reward their most valued customers with a truly differentiated experience.

Used By 21 Brands
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Mention Me
Mention Me

Mention Me is a user-friendly and easy to set up referral marketing solution. Mention Me enables customers to complete and share their referrals in up to 14 different ways including social media, email, and word of mouth recommendation.

Used By 13 Brands
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Novel
Novel

Wallet Passes that are built for eCom and retail. You can reach your customers online + in-store, and drive conversions with branded Apple and Google wallet passes. Utilize push notifications and seamless referrals to build brand loyalty.

Used By 12 Brands
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Swell Rewards
Swell Rewards

Yotpo Loyalty & Referrals (formerly Swell Rewards) helps eCommerce brands maximize LTV by incentivizing repeat purchase, referrals, social engagement, and content creation.

Used By 6 Brands
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Growave
Growave

All-in-one Shopify marketing app that can easily replace several apps with one lower fee for 5 apps. It helps brands to build loyalty and referral systems, building wishlists, sending personalized emails based on triggers (drop in price, back in stock etc) and finally with collecting customer reviews and UGC.

Used By 6 Brands
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Nector
Nector

Nector is the solution for growing e-commerce businesses looking to boost customer loyalty and retention. With Nector, you can quickly and easily implement a rewards, loyalty, and reviews program that is completely customizable to your brand and tailored to your customers' shopping journey. Whether you're looking to incentivize first-time purchases, reward repeat customers, or increase customer lifetime value, Nector has got you covered. Best of all, you can get started in just 10 minutes, with no coding or development required.

Used By 1 Brands
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