Review tools are essential for Direct-to-Consumer (DTC) brands on Shopify, providing a platform for customers to share their experiences and opinions about products and services. These tools enable brands to collect, manage, and display customer reviews on their website, creating a channel for consumer feedback and engagement.
The importance of review tools in the DTC space is paramount. They build trust and credibility with potential customers by showcasing real user experiences. Positive reviews can significantly boost conversions, as they act as social proof, reassuring new customers about the quality and reliability of a brand's offerings. Additionally, these tools offer valuable insights into customer satisfaction, helping brands identify areas for improvement and foster better customer relationships.
Popular review tools for Shopify brands include Yotpo, which offers a comprehensive solution for collecting and displaying reviews, photos, and Q&A on site. Trustpilot is another well-regarded option, known for its robust review management and analytics capabilities. Bazaarvoice also stands out, especially for its ability to syndicate reviews across a wide network, amplifying customer voices and enhancing brand reach. By integrating these tools, Shopify brands can leverage customer feedback to enhance their reputation, drive sales, and improve their products and services.
One of the most critical tools to add to your stack: Reviews. The options are plentiful and the differences usually lie in pricing, features or design flexibility. Okendo and Junip both offer outstanding solutions, and players like Yotpo still cover the market quite heavily.
Trustoo is a leading review management platform for DTC brands. It delivers fully customizable review collection that captures authentic customer experiences and showcases reviews in your brand style. Build social trust and loyalty while driving retention through smart discount and referral programs.
Okendo is the customer marketing platform trusted by 17,000+ brands, including SKIMS, Rhode, and Oh Polly. With Reviews, Loyalty, Referrals, Quizzes, and Surveys all in one place, Okendo helps brands turn shoppers into Superfans by showcasing customer feedback, rewarding engagement, and collecting insights that fuel personalized marketing and long-term growth.
REVIEWS.io is a comprehensive platform for collecting and showcasing customer reviews and user-generated content. It helps businesses build trust and improve customer engagement by leveraging authentic feedback. The platform offers features such as company and product reviews, rewards and loyalty programs, and integrations with major eCommerce tools. REVIEWS.io also supports Google Seller Ratings, enabling businesses to enhance their digital presence.
Junip is a leading product review collection app for Shopify brands. Junip allows you to share in-depth reviews that leverage photos, videos & custom questions directly on-site. Junip's review solicitations via emails & forms are engineered to convert to help you get the most out of your customers.
Yotpo helps brands collect product reviews that build social proof, crucial for driving sales. With AI-powered review widgets, Yotpo can easily gather high-quality product reviews that influence customer purchasing decisions. Yotpo's partner integrations allow brands to display reviews and star ratings across social media and search engines like Google as well.
Trustpilot is known to hold brand reputations hostage and railroad them into paying for their service in order to remove negative reviews. Just read the reviews of their own product on their site and you will immediately see through the business model they are running to hurt brands. We feel that it is only right to use their profile as a tool to call them out as a bad actor in the space. We highly recommend you avoid paying them at all costs.
Judge.me helps you collect and display star ratings and reviews about your products and Shopify store. Easily connect your review data to Google Search (rich snippets), Google Shopping and Facebook - Or display the reviews on-site to show social proof.
Stamped.io is a tool to collect customer reviews. It's got nifty features including the ability to capture review feedback directly inside email, or the ability to request reviews via Facebook Messenger. Easily leverage the reviews you've gathered by displaying them on your product pages.
Loox enables brands to automatically collect customer reviews with photos and display happy customer content on site. Loox gathers authentic product reviews by using smart and fully customizable review request emails. Loox also provides merchants with widgets for showcasing their content.
Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.
All-in-one Shopify marketing app that can easily replace several apps with one lower fee for 5 apps. It helps brands to build loyalty and referral systems, building wishlists, sending personalized emails based on triggers (drop in price, back in stock etc) and finally with collecting customer reviews and UGC.
Ryviu enables you to collect and display customer reviews and ratings on your Shopify store, enhancing trust and credibility. Showcase authentic feedback to help customers make informed purchasing decisions and improve your store’s reputation. Easily manage and respond to reviews with Ryviu’s user-friendly review management tools.
Swym Wishlist Plus is an app that lets shoppers save items, organize wishlists, and get alerts for price drops, restocks, and low stock. It works across Shopify, BigCommerce, Magento, and several other platforms. The app supports guest wishlists, multiple lists, “save for later” from carts, and shareable wishlists via email, SMS, and social media. Merchants get dashboards with analytics, integration with email/SMS/CRM tools, REST and JavaScript APIs, and theme-customization options. Swym serves over 45,000 merchants in nearly 100 countries, has high uptime, and offers plans ranging from a free tier to enterprise-level with advanced integrations and support.
Nector is the solution for growing e-commerce businesses looking to boost customer loyalty and retention. With Nector, you can quickly and easily implement a rewards, loyalty, and reviews program that is completely customizable to your brand and tailored to your customers' shopping journey. Whether you're looking to incentivize first-time purchases, reward repeat customers, or increase customer lifetime value, Nector has got you covered. Best of all, you can get started in just 10 minutes, with no coding or development required.
#1 Shopify Loyalty Program - Designed to help you Reward Customers for Purchases, Engagement, & More Our Shopify Loyalty Program aims to Improve customer retention and revenue by encouraging repeat purchases and engagement by rewarding actions such as purchases, social shares, birthdays and more.
AiTrillion is an all-in-one Shopify marketing automation platform designed to unify email marketing, loyalty rewards, web push, product reviews, SMS, AI-powered segmentation, and more—helping D2C brands personalize at scale and boost customer engagement across every touchpoint.
TrustReviews collects and displays customer reviews and testimonials on your Shopify store to build trust and credibility. Showcase authentic feedback and ratings to help potential customers make informed purchasing decisions. Enhance your store’s reputation and drive more sales with TrustReviews’ easy-to-use review management tools.
TYDAL Product Reviews allows you to collect and display customer reviews on your Shopify store, enhancing trust and credibility. Showcase authentic feedback and ratings to help customers make informed purchasing decisions. Easily manage and respond to reviews to improve your store’s reputation and drive more sales with TYDAL Product Reviews.
Air Product Reviews allows you to collect and display customer reviews on your Shopify store, enhancing trust and credibility. Showcase authentic feedback and ratings to help customers make informed purchasing decisions. Easily manage and respond to reviews to improve your store’s reputation and drive more sales with Air Product Reviews.
Product Reviews Photo PRO enables you to collect and display customer reviews with photos on your Shopify store, enhancing trust and credibility. Showcase authentic feedback and visual proof of customer satisfaction to help potential buyers make informed purchasing decisions. Improve your store’s reputation and drive more sales with Product Reviews Photo PRO’s easy-to-use review management tools.
AfterShip Product Reviews allows you to collect and display customer reviews on your Shopify store, enhancing trust and credibility. Showcase authentic feedback and ratings to help customers make informed purchasing decisions. Easily manage and respond to reviews to improve your store’s reputation and drive more sales with AfterShip Product Reviews.
Reputon Reviews enables you to collect and display customer reviews and testimonials on your Shopify store. Showcase authentic feedback and ratings to build trust and credibility with potential customers. Enhance your store’s reputation and drive more sales with Reputon Reviews’ easy-to-use review management tools.
Dadao Product Reviews enables you to collect and display customer reviews on your Shopify store, enhancing trust and credibility. Showcase authentic feedback and ratings to help customers make informed purchasing decisions. Easily manage and respond to reviews to improve your store’s reputation and drive more sales with Dadao Product Reviews.
Hulk Product Reviews enables you to collect and display customer reviews and ratings on your Shopify store, enhancing trust and credibility. Showcase authentic feedback to help customers make informed purchasing decisions and improve your store’s reputation. Easily manage and respond to reviews with Hulk Product Reviews’ user-friendly tools.
Areviews enables you to collect and display customer reviews and ratings on your Shopify store, enhancing trust and credibility. Showcase authentic feedback from your customers to help potential buyers make informed purchasing decisions. Improve your store’s reputation and drive more sales with Areviews’ easy-to-use review management tools.
Rivyo Product Reviews allows you to collect and display customer reviews on your Shopify store. Enhance trust and credibility by showcasing authentic feedback and ratings from your customers. Easily manage and respond to reviews to improve your store’s reputation and drive more sales.
Everything you need to build a better D2C brand, business and tech stack.
