Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.
Okendo is designed to build loyal communities by leveraging customer reviews, user-generated content, and customer data. The platform enables brands to capture high-impact reviews, photos, and videos from customers, creating social proof that boosts trust and drives conversions. The customizable review display is optimized for engagement, making it easy for brands to showcase authentic customer experiences.
Okendo’s review system gathers structured data, such as product attributes and customer preferences, which can be used to inform personalized marketing strategies. By integrating with tools like Shopify, Klaviyo, and Meta, brands can enhance email and SMS campaigns, delivering tailored messaging based on customer behavior and feedback.
The platform supports fully customizable loyalty programs that include points-based systems, VIP tiers, and personalized rewards. These loyalty features help drive customer retention, engagement, and repeat purchases. Okendo’s loyalty solution can be easily integrated with subscription services, enabling brands to reward customers for consistent engagement and subscription renewals.
Okendo offers over 65 integrations, allowing businesses to connect the platform to their existing tech stack and streamline workflows. By integrating with platforms like Shopify and Klaviyo, brands can synchronize data across channels, enhancing their marketing efforts and customer engagement.
Okendo’s quizzes feature offers brands the ability to create guided shopping experiences that collect customer data in real-time. This feature helps customers find products suited to their preferences, resulting in higher conversion rates and more personalized shopping experiences.
Okendo provides brands with in-depth analytics on review performance, customer engagement, and the impact of loyalty programs. These insights enable brands to optimize their strategies, improving customer satisfaction and boosting long-term business growth.
What makes Okendo different from other review platforms?
Okendo offers customizable, high-impact review displays that integrate seamlessly into your site, boosting conversions with social proof. The platform also collects detailed customer insights that help drive personalized marketing efforts.
How can Okendo help improve customer retention?
Okendo’s loyalty programs include customizable points systems and VIP tiers that reward repeat purchases and foster long-term customer relationships.
Can Okendo integrate with my existing tools?
Yes, Okendo offers over 65 integrations, including Shopify, Klaviyo, Meta, and more, ensuring your customer data is unified across your marketing stack.
Does Okendo offer tools for personalization?
Yes, Okendo’s quizzes feature helps create guided shopping experiences, collecting real-time customer data to deliver personalized product recommendations.
Is Okendo secure and compliant with data regulations?
Okendo is GDPR and SOC 2 compliant, ensuring your customer data is handled securely and in compliance with all major privacy regulations.
The Starters is the go-to platform for e-commerce brands to find elite freelance marketers, creatives, and technologists. Hundreds of brands like Graza, Jones Road Beauty, and Momentus trust The Starters to quickly & easily source pre-vetted fractional talent with zero commissions, rate markups, or recruiting fees.