Redo Overview 2024: Used By 1 Brands

About Redo

Redo is a free returns-management and post-purchase platform for ecommerce brands that helps you increase conversions, keep customers, and expand LTV.

Category:

Operations

Tags:

Return Management

Languages:

English

Redo Media

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Redo Rating

4.8

(88 reviews)

(0 reviews)

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Redo Pricing

Redo’s free plan automates returns and creates upsell opportunities, retaining revenue through incentivized exchanges.

Basic

Best option

$1,500

per month

Reporting & Analytics Automated Return Decisions Premium Branded Customer Portal Al Generated Responses A/B Testing on Shopify Widgets Mobile App for Support Chat

Basic

Best option

$1,500

per month

Basic

Best option

$1,500

per month

Basic

Best option

$1,500

per month

Brands Using by Redo

USES

tools

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Brands Using by Redo

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Edge & Em

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Redo Overview

What is Redo?

Redo is a free returns-management and post-purchase platform for ecommerce brands that helps you increase conversions, keep customers, and expand LTV.

Redo offers consumers low-risk shopping experiences from brands they love via free return coverage and alternatives to refunds.

Derisked Purchasing

Redo gives shoppers peace of mind by offering free returns on behalf of your store. Customers can buy low-cost “insurance” for their order which leads to higher conversion rates and more frequent purchases.

Even if a customer doesn’t purchase Redo with their order, they still get access to the Redo return portal to help you streamline tickets and stay efficient.

Upselling & Exchanges

In the Age of Amazon, customers expect free returns. But, those returns eat into brands’ profits. Redo’s two-click swaps encourage customers to start exchanges or receive store credit versus returning items for a refund.

The result? Customers get what they initially came to you for and you keep revenue you would have previously lost, creating positive experiences and long-term relationships between the brand and consumer. Plus, you can start earning shipping-coverage revenue instantly with Redo’s historical 55-90% attachment rate.

One Platform, No Contracts

Unlike competitors, Redo handles all returns, exchanges, and warranty claims in one platform that is structured around your operations. The Redo team will implement its technology around your business, not the other way around. No need for complex systems or disjointed tools anymore.

Redo also doesn’t lock you into any contracts and the customer support team will quickly help you and your customers.

Redo FAQs

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$100 OFF First Month

The Starters

The Starters is the go-to platform for e-commerce brands to find elite freelance marketers, creatives, and technologists. Hundreds of brands like Graza, Jones Road Beauty, and Momentus trust The Starters to quickly & easily source pre-vetted fractional talent with zero commissions, rate markups, or recruiting fees.

Hire a Starter

Redo Key Integrations

Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Rise.ai

Rise.ai enables your eCommerce store to quickly establish a store Credit & loyalty program. With Rise.ai you harness the power of gift cards to increase revenue & loyalty and to drive new customers to your store.

Tapcart

Tapcart has been called the "Shopify for mobile apps" and it's drag-and-drop platform let brands customize their mobile app including layout, product detail pages, integrate checkout options, include product reviews, and even add other branded content (i.e., blogs, lookbooks, videos, live video, and more). Tapcart also lets merchants sync directly from Shopify in realtime so inventory, products, and collection are all up-to-date.

Status Accounts

Status transforms the customer account into a personalization engine that supports every step of the shopping journey. Designed for Shopify Plus & used by 4M+ signed-in shoppers, Status' sign-in suite, shopping tools, and zero-party data features help brands capture more signed-in shoppers, improve retention, and unify their tech stack.