ShipBob

What is ShipBob?

ShipBob is a global fulfillment platform that provides end-to-end logistics solutions for ecommerce brands. From warehousing to picking, packing, shipping, and returns, ShipBob helps companies scale efficiently by offering distributed fulfillment centers, real-time inventory management, and technology integrations. Whether a brand needs direct-to-consumer (DTC) or business-to-business (B2B) fulfillment, ShipBob supports all sales channels with fast, reliable shipping.

What It Solves for Brands

ShipBob solves the logistical challenges faced by growing ecommerce brands by automating and optimizing fulfillment processes. It helps reduce shipping costs, improve delivery times, and scale globally without adding operational complexity. With its distributed network of fulfillment centers, real-time tracking, and smart inventory placement, brands can focus on growing their business while ShipBob handles the complexities of fulfillment, ensuring on-time delivery and customer satisfaction.

Inventory Distribution and Placement

ShipBob automatically distributes inventory across its 50+ global fulfillment centers based on customer locations and order trends. This helps brands reduce shipping costs and transit times, ensuring faster deliveries and better customer experiences.

Order Fulfillment

ShipBob manages the full order fulfillment process from pick and pack to shipping and returns. Their team ensures 99.95% accuracy across orders and works with major carriers to provide both standard and expedited shipping options.

2-Day Shipping

Offer 2-day shipping across the US to boost conversions and keep customers happy. ShipBob's fulfillment network is strategically placed to ensure that products reach customers faster, helping brands stay competitive.

Global Fulfillment

With fulfillment centers in the US, Canada, Europe, and Australia, ShipBob enables brands to scale globally without operational headaches. They offer DDP (Delivered Duty Paid) shipping to minimize cross-border friction and ensure a seamless international shopping experience.

B2B and Omnichannel Fulfillment

ShipBob supports wholesale and retail distribution through automated EDI connections, allowing brands to ship orders directly to retailers. Their omnichannel capabilities enable fulfillment across ecommerce platforms, marketplaces, and in-person sales channels from a single source.

Customization

ShipBob offers brands the ability to enhance the unboxing experience with custom packaging, inserts, and branded materials. This feature helps create memorable customer interactions that strengthen brand loyalty.

FreightBob

FreightBob is ShipBob’s managed freight service that allows brands to streamline inbound logistics and bulk shipments between warehouses, reducing costs and operational headaches.

Section 321 Compliance

For brands importing goods to the US, ShipBob helps eliminate import duties on eligible orders valued at $800 or less through Section 321. This reduces costs on inbound shipments from Canada or Mexico.

Apps & APIs

ShipBob’s tech stack integrates seamlessly with major ecommerce platforms like Shopify, BigCommerce, Amazon, and more. The developer-friendly API allows for custom integrations, giving brands full control over their logistics.

FAQs

How does ShipBob help reduce shipping costs?

ShipBob’s Inventory Placement Program distributes inventory across regional hubs, reducing shipping zones and transit times. This cuts outbound shipping costs and accelerates delivery.

Can ShipBob handle international fulfillment?

Yes, ShipBob has fulfillment centers in multiple regions worldwide, including the US, Canada, Europe, and Australia, making it easy to ship globally with cost-effective international shipping solutions.

What is ShipBob’s accuracy rate?

ShipBob has a 99.95% order accuracy rate, ensuring that orders are fulfilled correctly and on time.

How does ShipBob handle returns?

ShipBob offers a managed returns process, allowing customers to return products easily while providing brands with tracking and inventory management for returned items.