ShipMonk is a growth partner for merchants, not just a 3PL. Powered by cutting-edge technology and our owned and operated fulfillment centers, we provide everything from the fastest click-to-delivery and real-time inventory to custom solutions. We're merchant-first: we handle the logistics, so you can focus on growth.
Points of Differentiation:
The ShipMonk Fulfillment Network: 12+ owned and operated fulfillment centers across the US, Canada, Mexico, the U.K., and Mainland Europe – no outsourcing, ever. Our AI-powered Virtual Carrier Network (VCN) and 3M sq ft of space ensure the fastest click-to-delivery, keeping customers happy. We ship 40M+ packages annually, working 7 days a week to meet demand.
ShipMonk's Technology Advantage: Gain a real-time, unified view of your inventory, orders, and shipping across all channels with our intelligent automation and tech-powered platform. Eliminate manual processes and the need for tribal knowledge – ShipMonk's proprietary technology gives you the control and visibility you need to grow.
Mom and Pop Support at a Global Scale: Get dedicated support teams that treat you like family, with the global reach to crush it. Onsite support at every ShipMonk-owned fulfillment center – no outsourcing. We're close to your products and ready to jump into action. Merchant-first isn't just a value; it's who we are.
Transparent Pricing: We believe in keeping things simple and building long-term partnerships with our merchants through transparent, all-inclusive pricing. Enjoy predictable costs and effortless growth – no hidden fees, no surprises. Get everything you need—fulfillment, shipping, and support—all in one place.
Bootstrapped and Profitable: We're bootstrapped and profitable, giving merchants the financial stability they can count on.
KPIs we Impact:
99.8% Of orders shipped on time within SLA.
99.95% Accuracy rate in fulfilling orders.
99.8% Inventory accuracy rate.