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Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.

Next.js is an open-source React based JavaScript framework created by Vercel. Next.js boasts many features that align with the specs required for eCommerce projects, including; Live collaboration tooling, image optimization for seamless product discovery, built-in internationalization, and built-in analytics.

Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Hark has created a contextualization engine that takes customers through a journey when getting in touch with service teams for support. This context creation drives much more efficiency for agents and elevates the customer experience.