Kuru

Self-Service Portal & Help Desk. Automate repetitive queries so agents can focus on complex cases. Easily automate customer support on your site with a Self-Service portal. Allows the repetitive questions to be resolved immediately in real time 24x7. This reduces the demand on support agents and allowing them to focus on the more difficult cases. For agents: consolidate channels and customer data in one place so they don't have to switch tabs and get more work done. Greatly increase your customer satisfaction while significantly decreasing agent case loads.

Builder.io is a no-code platform that allows ecommerce stores build and optimize digital experiences on any tech stack / platform. Its drag and drop interface makes it easy for anyone to build, test, and optimize lightning-fast, rich digital experiences.

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

LoyaltyLion is a customer loyalty and engagement platform that helps ecommerce merchants increase CLTV, drive cost-effective acquisition and secure more revenue from existing customers.

Unbounce helps your small business get more from every click—create and optimize landing pages that prompt your visitors with one, focused goal instead of leaving them to wander a site full of distractions.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Contentful is content infrastructure. Their platform lets you create, manage and distribute content to any platform. Unlike a CMS, they give you total freedom to create your own content model so you can decide which content you want to manage.

Elevar is a dynamic data and tracking tool available that facilitates the seamless expansion of Shopify/Shopify Plus brands through server-side tracking capabilities. By providing D2C brands with an optimal method to gather maximum accurate 1st party data and transmit this data back to marketing channels, Elevar enables marketing platforms to operate more effectively, resulting in reduced customer acquisition costs and increased return on ad spend.

Octane AI is a suite of tool for Shopify brands to increase revenue through engaging quizzes and learn more about their customers through AI-driven research. Octane helps D2C brands create quizzes that recommend products, collect zero party data, grow subscriber lists and drive ROI. Their Voice of Customer tool, Insights AI, allows D2C brands to upload their reviews and enable Octane’s AI to uncover insights, sentiments, research and more into their customers.

Recart is a SMS tool for Shopify brands built to cost less, sell more, and drive real growth. How? By 2Xing your email + SMS conversions, building robust automations, and using AI to personalize text campaigns at scale. It also provides a dedicated Customer Success Manager (CSM) to strategize, test, and manage your SMS marketing from day one — with no extra charge.

Big Sur AI is an e-commerce AI platform that offers a customizable AI sales agent designed to increase sales and enhance customer experiences by providing real-time, personalized shopping assistance. It integrates easily with online stores, delivering high-quality recommendations and valuable insights without complex technical setups.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.

Retention.com integrates with the world’s leading marketing automation platforms to optimize list growth, reclaim abandonment cart revenue, and re-engage lapsed audiences through industry leading data integration systems. Maximize untapped revenue for your e-commerce store with a platform that’s built to increase customer retention and abandonment revenue.

Intelligems is the ultimate profit optimization tool for Shopify merchants. Run powerful split tests on site content, landing pages, site components, prices, offers, and shipping rates to understand the impact on your conversion rate and total profitability. Customize your tests and your traffic segments to find the “sweet spot” on pricing and unlock additional profitability.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Weglot allows you to make your website multilingual in minutes and to manage all your translations effortlessly. Accelerate your translation process in 100+ languages with automatic translation and powerful translation management tools.

A top rated A/B testing solution

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.