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Best 44 Ecommerce Email & SMS Tools

Email and SMS tools are essential for D2C brands and their success in owned marketing channels. These platforms help brands drive stronger customer retention, improve the customer experience, personalize messaging and more. Email and SMS tools for D2C brands also can act as a CRM and be the home to rich customer data. Through robust segmentations, automations and marketing unification, D2C brands can leverage these email and SMS tools to scale their retention marketing efforts further than before.
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Recart
Recart

Recart is a SMS tool for Shopify brands built to cost less, sell more, and drive real growth. How? By 2Xing your email + SMS conversions, building robust automations, and using AI to personalize text campaigns at scale. It also provides a dedicated Customer Success Manager (CSM) to strategize, test, and manage your SMS marketing from day one — with no extra charge.

Used By 14 Brands
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Mailmend
Mailmend

Mailmend helps e-commerce brands get their emails out of the promotions and spam folder on day one, without changing any email content.

Used By 7 Brands
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Attentive
Attentive

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

Used By 460 Brands
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Sendgrid
Sendgrid

SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.

Used By 260 Brands
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MailChimp
MailChimp

With Mailchimp you can send newsletters and automated emails. You can build your email list with form or import your known contacts. Mailchimp offers pre-designed email templates and a drag and drop email builder.

Used By 149 Brands
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Active Campaign
Active Campaign

ActiveCampaign's platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.

Used By 25 Brands
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Ometria
Ometria

Ometria is a a smart email service provider (ESP). Ometria brings together data to build a profile of each shopper. Their AI starts to predict certain customer traits and then the marketing platform enables you to create personalized marketing experiences across relevant channels and touchpoints.

Used By 18 Brands
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Shopify Inbox
Shopify Inbox

Shopify Inbox is a free messaging tool that enables ecommerce brands to engage with customers in real-time as they shop on their website. By leveraging live customer information, such as cart contents and past orders, businesses can tailor their messages, recommend products, and offer discounts to boost sales. With features like AI-powered instant answers and automated greetings, Shopify Inbox helps improve customer communication and can significantly enhance conversion rates.

Used By 16 Brands
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Sendlane
Sendlane

Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.

Used By 15 Brands
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