Clyde is a comprehensive platform that offers product protection, extended warranties, and shipping insurance to eCommerce businesses, helping them optimize the customer experience and boost revenue. Available on major platforms like Amazon, eBay, and Wayfair, Clyde streamlines warranty and protection plan offerings at checkout or post-purchase, creating a seamless process for merchants and customers alike. Now a part of Cover Genius, Clyde provides an all-in-one solution for protection and claims management.
Many brands struggle with offering streamlined product protection and warranties that enhance the customer experience. Clyde addresses this by providing a single platform for extended warranties, product registration, and shipping protection with tracking. Clyde’s solution helps businesses increase average order value (AOV) and customer lifetime value (CLV) by embedding warranties and protection offers at critical touchpoints. This drives higher conversion rates while reducing support tickets and boosting customer satisfaction.
Clyde enables merchants to offer auto-renewing, AppleCare-style extended warranties that increase AOV and LTV. Warranties can be added at checkout or post-purchase, providing protection for customers' products from origin to destination. The AI-optimized pricing model ensures competitive rates that maximize conversions.
With Clyde, merchants can seamlessly capture customer data and keep them engaged through easy product registration. This helps reclaim and retarget customers who bought through third-party channels, while also offering upsell opportunities like additional protection plans or exclusive offers.
Clyde automates the warranty claims process with fast, hassle-free resolutions. Customers can manage their products and warranties through a self-serve dashboard, while Clyde's smart system handles claim submissions in under 60 seconds. The platform ensures positive outcomes through instant payouts, promo codes, or re-buy options.
Clyde’s platform integrates with major eCommerce platforms, including Shopify, BigCommerce, and Magento, without the need for complex setups. Whether through API or SDK, Clyde can be easily embedded into the merchant’s existing tech stack, allowing for quick installation and enhanced protection offerings.
How does Clyde help increase customer lifetime value?‍
Clyde offers extended warranties and registration features that capture customer data, enabling brands to send personalized offers, upsells, and post-purchase promotions, boosting CLV.
What makes Clyde’s claims process different?‍
Clyde automates claims with fast, mobile-first submission flows, resolving issues in under 60 seconds. This reduces support tickets and ensures a smooth experience for both customers and support teams.
Can Clyde be integrated with my current eCommerce platform?‍
Yes, Clyde is compatible with Shopify, Magento, BigCommerce, and Salesforce Commerce Cloud, among others, allowing for seamless integration with your existing setup.
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