Retently Overview 2024: Used By 4 Brands

About Retently

Redefine your customer experience with Retently. Collect valuable customer experience data - NPS, CSAT and CES feedback - across all touchpoints, spot trends and understand the key drivers impacting CX.

Category:

CX & Support

Tags:

NPS

Languages:

English

Retently Media

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Retently Pricing

Retently’s Ecommerce Basic plan starts at $49/month, while the Enterprise plan costs $599/month, providing NPS, CSAT & CES surveys, multi-channel survey capabilities, and custom survey design with email and Slack alerts.

Basic

Best option

$1,500

per month

1,000 Surveys 10 Campaigns 1 Seat Limited Support: Knowledge Base, Email NPS, CSAT & CES Campaign Automations Survey Branding & Personalization

Basic

Best option

$1,500

per month

20,000 Surveys 10 Campaigns 10 Seats Pro Support: Zoom, Live Chat NPS, CSAT & CES Campaign Automations Survey Branding & Personalization

Basic

Best option

$1,500

per month

10,000 Surveys 10 Campaigns 10 User Seats API & Salesforce 2-Way Integration Custom Integrations SSO & 2FA Authentication

Basic

Best option

$1,500

per month

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Retently Overview

Retently FAQs

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50% off first month

Depict

Custom, editorial, & dynamically sorted collection grids that convert. 1-click install, no-code required, and zero impact on site speed.

Retently Key Integrations

Hubspot

HubSpot is an award-winning inbound sales, marketing, service, and CRM platform, that helps businesses implement inbound in their businesses. It's used across all industries, but for eCommerce it's typically integrated with WooCommerce.

Intercom

Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.

Gorgias

Gorgias is of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

BigCommerce

BigCommerce is an eCommerce solution that runs on its own servers — so you don’t have to buy web hosting or install anything on your computer to use it. With tons of built-in features, data tools, and more, BigCommerce is best for large or fast-growing businesses.