Cavalry.ai Overview 2024: Used By 3 Brands

About Cavalry.ai

Cavalry is an AI agent operating system that resolves customer issues faster for ecommerce brands—without the constraints of rigid, pre-programmed workflows. Our next-generation platform dynamically adapts to every customer interaction, solving challenges without human intervention or escalation. Your support team can focus on high-value tasks while your customers enjoy a seamless, frustration-free experience, every time.

Category:

CX & Support

Tags:

Help Desk

Languages:

English

Cavalry.ai Media

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Cavalry.ai Rating

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Cavalry.ai Pricing

Basic

Best option

$1,500

per month

Basic

Best option

$1,500

per month

Basic

Best option

$1,500

per month

Basic

Best option

$1,500

per month

Brands Using by Cavalry.ai

USES

tools

Geologie

Brands Using by Cavalry.ai

Bravo

DeBarbosa

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Granuella

Cilimandgarno

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Dolce Granuella

Cilidgarno

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Bravo

DeBarbosa

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Barbarossa

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Edge & Em

Puyol

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Dolce Granuella

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Granuella

Bravo

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Cavalry.ai Overview

AI-Powered CX Agent That Thinks, Acts, and Resolves

Cavalry AI is the next generation of autonomous AI CX agents built specifically for eCommerce brands. Unlike traditional chatbots, Cavalry takes action, executes resolutions, and scales across complex customer service use cases—all without requiring human intervention. With seamless integrations into your existing tech stack, Cavalry becomes your best CX agent, ensuring frictionless support and customer satisfaction across every channel.

Autonomous Issue Resolution at Scale

Cavalry AI isn’t just about responding—it’s about solving problems in real time. Whether it’s tracking orders, handling returns and exchanges, assisting with deliveries, or providing appeasements, Cavalry eliminates escalations and reduces costs, helping brands optimize CX while protecting their bottom line.

Aligned with Your Brand Voice & Policies

Cavalry ensures every response aligns with your brand’s personality, style guides, and policies—delivering a seamless, human-like experience. The AI adapts dynamically, providing responses that build trust, enhance loyalty, and drive repurchases.

Fast Onboarding, No Complex Workflows

Forget lengthy setup processes—Cavalry’s streamlined onboarding means brands can deploy AI-driven customer support instantly, without the need for weeks of building workflows. The system learns intuitively, optimizing interactions and improving customer satisfaction over time.

Seamless Integrations Across Your CX Tech Stack

Cavalry AI integrates with leading customer support platforms, including Checkout, Gorgias, Recharge, Zendesk, Gladly, Kustomer, and Freshdesk, ensuring a fully connected experience across email, SMS, live chat, chatbot, phone, and social media.

Comprehensive AI-Driven Support & Analytics

From AI-powered responses and automation to order tracking, auto-assigning tickets, response templates, and escalation management, Cavalry streamlines CX operations. Its advanced reporting and analytics provide brands with valuable insights to continuously refine their customer experience strategy.

Cavalry.ai FAQs

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Cavalry.ai Key Integrations

Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Gorgias

Gorgias is of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Recharge Payments

Recharge is the leading Shopify subscription solution for online businesses. It makes it easy to transform one-time products into subscription options.

Gladly

Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.

Zendesk

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.