Mack Weldon

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Tatari has turned TV advertising into a digital-like experience: measured, real-time, and with the ability to manage your campaign in small or big doses.

Get rid of the guesswork and gigantic spreadsheets that have guided your retail planning decisions!Toolio is a cloud-based Merchandising Platform that automates critical workflows, provides real-time insights, and enables remote collaboration, empowering retailers to make faster, data-driven decisions about their most important (and expensive) asset—inventory.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.

Yotpo helps brands collect product reviews that build social proof, crucial for driving sales. With AI-powered review widgets, Yotpo can easily gather high-quality product reviews that influence customer purchasing decisions. Yotpo's partner integrations allow brands to display reviews and star ratings across social media and search engines like Google as well.

Snowplow Insights is the best way to capture and process high-quality behavioral data from all your platforms and products and deliver that data to your cloud destination of choice.

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.

Customer Fields offers a suite of tools to improve customers sign-up experience. Online retailers can gather important customer data by customizing registration forms using a simple drag-and-drop form builder, build robust customer profiles, and then put the data to work by integrating it with other business tools.

Paloma turns Facebook Messenger into your
 highest-converting sales channel. Choose your curation method: Paloma can match directly with inventory, or have associates send matches through live chat.

Sailthru helps you engage your customers with personalized experiences across Email, Mobile, and Web. You’re in good hands with the largest sender of personalized email in the world.

PostPilot is THE direct mail platform for digitally native brands. Think Klaviyo or Meta for direct mail. PostPilot's full funnel solution helps you increase retention & LTV, convert more site visitors into customers, and hyper-target cold prospects by leveraging their industry-leading data and groundbreaking AI targeting. PostPilot makes it fast & easy with native ecom integrations, done-for-you strategy, setup, creative & optimization, plus real-time ROI dashboards. Cut through the digital clutter and beat rising ad costs. 1-800-D2C members receive 15% off their first 3 months of PostPilot! Your mail could be in your customer’s hands by next week.

Wunderkind (formerly BounceX), does a few things - but most famously multi-channel marketing and ads. Their ad inventory is extensive and their team is laser-focused on delivering performance for their clients.

Algolia is search software to improve your in-store search experience, increase conversions and order value. Algolia connects to your product catalog, to provide a frictionless search and navigation experience. Create custom logic to promote specific results and merchandise your collection pages.

Global-e's end-to-end ecommerce platform enables merchants to increase international traffic conversions and drive online sales in over 200 destinations worldwide. Through a single integration, you can offer online consumers across the globe a seamless localized shopping experience tailored to their specific market preferences and aligned with your brand’s business needs and goals

Don’t lose sales when your inventory runs out. Back in Stock makes it easy for customers to sign up for a Back in Stock alert (Email or SMS Text Message). When you restock products the waiting customers are alerted instantly to bring them back to your store and complete the purchase.

Retention.com integrates with the world’s leading marketing automation platforms to optimize list growth, reclaim abandonment cart revenue, and re-engage lapsed audiences through industry leading data integration systems. Maximize untapped revenue for your e-commerce store with a platform that’s built to increase customer retention and abandonment revenue.

Happy Returns lets you automate returns & exchanges via a branded portal. Customize return reasons & refund methods and apply policy rules automatically. Recommend exchanges based on return reason and available inventory. Lastly, connect your carrier to generate shipping labels.

The only fraud prevention platform, powered by the largest network of online retailers, that knows which customers to trust, in real-time, every time

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Particl is an AI-powered platform that automates competitor intelligence for ecommerce and retail brands. It provides real-time data on sales, pricing, inventory, and market trends, helping businesses optimize strategies and stay ahead of competitors. Trusted by brands like Skims and Mejuri, Particl offers actionable insights to drive smarter decisions.