ShipAid Overview 2024: Used By 3 Brands

About ShipAid

Eliminate order losses and generate extra revenue with our self-sufficient shipping protection policy, addressing lost, stolen, damaged, or late packages without involving insurance companies. Enhance the post-purchase experience through quick resolutions and branded customer support, with seamless integration for managing shipping claims. Keep checkout premiums as extra revenue, supported by custom shipping notifications and a branded resolution portal, compatible with all cart types and installed within 24 hours.

Category:

Operations

Tags:

Pickup, Delivery & Shipping

Languages:

English

ShipAid Media

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ShipAid Rating

4.7

(24 reviews)

(0 reviews)

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ShipAid Pricing

ShipAid’s Start plan charges a 15% guarantee revenue fee, offering customer resolution portals and shipping notifications, while the Scale plan reduces the fee to 9%.

Basic

Best option

$1,500

per month

15% of Guarantee Revenue First 200 Orders Monthly Customer Resolution Portal Shipping Notifications Tracking Portal Checkout Widget

Basic

Best option

$1,500

per month

12% of Guarantee Revenue 201-500 Orders Monthly Customer Resolution Portal Shipping Notifications E-Mail Support Chat Support

Basic

Best option

$1,500

per month

9% of Guarantee Revenue 501+ Orders Monthly Cart Widget Free Expert Installation Order & Issue Management E-Mail Support

Basic

Best option

$1,500

per month

Brands Using by ShipAid

USES

tools

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Brands Using by ShipAid

Bravo

DeBarbosa

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Granuella

Cilimandgarno

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Dolce Granuella

Cilidgarno

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Bravo

DeBarbosa

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Barbarossa

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Edge & Em

Puyol

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Dolce Granuella

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Granuella

Bravo

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ShipAid Overview

ShipAid Product Overview

ShipAid is a comprehensive shipping protection solution designed for Shopify stores. It helps businesses offer shipping guarantees, manage delivery issues, and enhance customer satisfaction. By integrating seamlessly with Shopify, ShipAid turns potential shipping problems into opportunities for increased revenue and customer loyalty.

Delivery Guarantees

ShipAid allows brands to offer customizable shipping protection directly to customers, providing peace of mind for lost, stolen, or damaged packages. This feature helps increase average order values and builds customer trust by ensuring that orders arrive safely.

Resolution Portal

The self-service resolution portal simplifies the process for customers to report delivery issues, reducing the workload on customer service teams. This portal is branded and easy to use, allowing quick resolutions such as refunds or reshipments.

Tracking and Notifications

ShipAid includes a branded tracking portal where customers can monitor their orders. Additionally, the platform offers automated notifications to keep customers updated, which helps reduce lost and stolen packages.

ShipAid FAQs

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ShipAid Key Integrations

Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.