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ShipAid

20% OFF Forever
ShipAid
Operations

Eliminate order losses and generate extra revenue with our self-sufficient shipping protection policy, addressing lost, stolen, damaged, or late packages without involving insurance companies. Enhance the post-purchase experience through quick resolutions and branded customer support, with seamless integration for managing shipping claims. Keep checkout premiums as extra revenue, supported by custom shipping notifications and a branded resolution portal, compatible with all cart types and installed within 24 hours.

ShipAid

ShipAid Media

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ShipAid Pricing

ShipAid’s Start plan charges a 15% guarantee revenue fee, offering customer resolution portals and shipping notifications, while the Scale plan reduces the fee to 9%.
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
Basic
Best option
$1,500
per month
All Price Plans Include:
Customer Resolution Portal
Shipping Notifications
Tracking Portal
Checkout Widget
Cart Widget
Free Expert Installation

Key Brands Leveraging ShipAid

ShipAid
Used By
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Top Brands
Operations

ShipAid

Shipping and order protection for brands
Learn More

ShipAid Product Overview

ShipAid is a comprehensive shipping protection solution designed for Shopify stores. It helps businesses offer shipping guarantees, manage delivery issues, and enhance customer satisfaction. By integrating seamlessly with Shopify, ShipAid turns potential shipping problems into opportunities for increased revenue and customer loyalty.

Delivery Guarantees

ShipAid allows brands to offer customizable shipping protection directly to customers, providing peace of mind for lost, stolen, or damaged packages. This feature helps increase average order values and builds customer trust by ensuring that orders arrive safely.

Resolution Portal

The self-service resolution portal simplifies the process for customers to report delivery issues, reducing the workload on customer service teams. This portal is branded and easy to use, allowing quick resolutions such as refunds or reshipments.

Tracking and Notifications

ShipAid includes a branded tracking portal where customers can monitor their orders. Additionally, the platform offers automated notifications to keep customers updated, which helps reduce lost and stolen packages.

Featured Tool Case Study
Erica’s ATA Enhances CX via Shipaid’s Shipping Solutions

Erica’s ATA partnered with Shipaid to streamline their shipping processes, resulting in faster delivery times and improved customer satisfaction. By leveraging Shipaid’s comprehensive shipping solutions, Erica’s ATA significantly reduced operational costs and enhanced overall efficiency.

Erica’s ATA Enhances CX via Shipaid’s Shipping SolutionsErica’s ATA Enhances CX via Shipaid’s Shipping Solutions

ShipAid Integrations

Learn more about the tech stack integrations that ShipAid offers below. Key integrations include Shopify.

ShipAid Alternatives