Eliminate order losses and generate extra revenue with our self-sufficient shipping protection policy, addressing lost, stolen, damaged, or late packages without involving insurance companies. Enhance the post-purchase experience through quick resolutions and branded customer support, with seamless integration for managing shipping claims. Keep checkout premiums as extra revenue, supported by custom shipping notifications and a branded resolution portal, compatible with all cart types and installed within 24 hours.
ShipAid is a comprehensive shipping protection solution designed for Shopify stores. It helps businesses offer shipping guarantees, manage delivery issues, and enhance customer satisfaction. By integrating seamlessly with Shopify, ShipAid turns potential shipping problems into opportunities for increased revenue and customer loyalty.
ShipAid allows brands to offer customizable shipping protection directly to customers, providing peace of mind for lost, stolen, or damaged packages. This feature helps increase average order values and builds customer trust by ensuring that orders arrive safely.
The self-service resolution portal simplifies the process for customers to report delivery issues, reducing the workload on customer service teams. This portal is branded and easy to use, allowing quick resolutions such as refunds or reshipments.
ShipAid includes a branded tracking portal where customers can monitor their orders. Additionally, the platform offers automated notifications to keep customers updated, which helps reduce lost and stolen packages.
Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.
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