Springboard Overview 2024: Used By 10 Brands

About Springboard

Springboard is the customer service center thats acts as an extension of your support team. Springboard operates on a pay per ticket model and sources high quality customer service agents from North America.

Category:

CX & Support

Tags:

Help Desk

Languages:

English

Springboard Media

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Springboard Pricing

Springboard’s Micro plan starts at $1,500/month and includes inbox management and live chat support, while the Team plan at $5,000/month adds Slack access and social media management.

Basic

Best option

$1,500

per month

Working Hours (9 Am - 5 Pm Mon-Fri) Inbox Management Cost per Extra Ticket $5/ticket Set up Fee Basic Reporting Process Returns & Refunds

Basic

Best option

$1,500

per month

Working Hours (9 Am - 5 Pm Mon-Fri) Inbox Management Cost per Extra Ticket $4/ticket Set up Fee Basic Reporting Free Integrations

Basic

Best option

$1,500

per month

Working Hours (9 Am - 5 Pm Mon-Fri) Inbox Management Cost per Extra Ticket $3.33/ticket Set up Fee Advanced Reporting Crisis Management

Basic

Best option

$1,500

per month

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Springboard Overview

Springboard FAQs

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$100 OFF First Month

The Starters

The Starters is the go-to platform for e-commerce brands to find elite freelance marketers, creatives, and technologists. Hundreds of brands like Graza, Jones Road Beauty, and Momentus trust The Starters to quickly & easily source pre-vetted fractional talent with zero commissions, rate markups, or recruiting fees.

Hire a Starter

Springboard Key Integrations

Gorgias

Gorgias is of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

Intercom

Intercom is a Conversational Relationship Platform. It shows you who is using your product or website and makes it easy to personally communicate with them with targeted content, behavior-driven messages, and conversational support.