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Loyalty
Loyalty tools are designed to help direct-to-consumer (DTC) brands cultivate and maintain long-term relationships with their customers. These tools enable brands to create and manage loyalty programs that reward customers for their repeated business. The rewards can range from discounts and special offers to early access to new products and exclusive experiences.
The importance of loyalty tools in the DTC space lies in their ability to enhance customer retention and increase lifetime value. They provide an effective way to acknowledge and reward loyal customers, fostering a sense of belonging and appreciation. This not only encourages repeat purchases but also aids in building a strong brand community.
In the world of eCommerce, driving LTV via loyalty is often critical to long-term survival or growth. And tools like Loyalty Lion and Smile help you design such programs in just a few clicks. Here’s the full list.
Subi is an easy-to-use subscription app built specifically for Shopify, allowing merchants to offer products and services on a recurring basis. Designed to turn first-time buyers into loyal customers, Subi encourages repeat orders through flexible discount models and delivery frequency options. Merchants can build sustainable recurring revenue by choosing the subscription setup that fits their business—whether that’s subscribe-and-save plans, memberships, or creative subscription bundles and boxes. The app offers a quick setup with an auto-adding widget and can be embedded directly within the Shopify admin. Subscribers enjoy a seamless portal where they can easily manage their subscriptions by skipping, pausing, or canceling at any time. Brands can create flexible membership tiers with exclusive perks and member-only benefits, and customize subscription boxes to boost average order value and customer loyalty. Subi is backed by a responsive, knowledgeable support team with replies in under a minute.
Trustoo is a leading review management platform for DTC brands. It delivers fully customizable review collection that captures authentic customer experiences and showcases reviews in your brand style. Build social trust and loyalty while driving retention through smart discount and referral programs.
Tandym's platform powers merchant-branded wallets for DTC brands and vertical SaaS companies. Tandym partners with brands to offer end customers a range of payment options with the merchant brand on top - think "J Crew Card" or "The Target Red Card". The merchant-branded wallet unlocks the same, Enterprise-grade retention strategy that mega-brands have used for decades to build deeper customer relationships that drastically increase LTV. Best of all, payments processed through Tandym start at 1%.
Awtomic is a premium Shopify subscription app offering innovative solutions for D2C brands. Its standout features include advanced build-a-box capabilities, shuffle subscriptions, and automated retention moments. The platform also shines in driving customer retention through personalized rewards via "Awtomic Moments" and revenue optimization through smart upsells & add-ons. With seamless integration with Peel Insights for advanced analytics and a user-friendly customer portal, Awtomic prioritizes an engaging user experience.
Yotpo helps brands collect product reviews that build social proof, crucial for driving sales. With AI-powered review widgets, Yotpo can easily gather high-quality product reviews that influence customer purchasing decisions. Yotpo's partner integrations allow brands to display reviews and star ratings across social media and search engines like Google as well.
Rivo is a loyalty platform designed for Shopify, aimed at increasing repeat business through a comprehensive loyalty program, referrals, and an exclusive membership system. Rivo offers extensive integration with leading tech vendors and a developer toolkit for additional customization. With Rivo, D2C brands can increase customer retention with fully customizable loyalty & rewards platform.