AI chatbot tools enable D2C brands to provide instant, automated customer support and engagement at scale. These chatbots can handle customer inquiries, provide product recommendations, and guide users through the buying process 24/7. By automating key customer service functions, brands improve response times and enhance the customer experience. AI chatbots are essential for scaling customer interactions without sacrificing quality or increasing costs.
Flyweight is AI with Personality for Shopify Brands with Personality. Flyweight builds AI chatbots that truly understand your Shopify store—from product pages and blog posts to FAQs and return policies. Designed for brands with a distinct voice, Flyweight’s chatbot mirrors your tone, speaks over 50 languages, and updates automatically every night to stay aligned with your latest content. Installation takes just one click. From there, merchants can easily customize responses, create tailored customer journeys with smart routing, and seamlessly forward complex inquiries to their support team. Flyweight is built to be accurate, reliable, and on-brand. Unlike generic chatbots, it responds exclusively based on your store’s real-time content—so answers are always precise and trustworthy. And if the AI can’t confidently respond, it collects the customer’s contact details and forwards the full chat to your team—ensuring no lead is ever lost. That’s why leading brands around the world trust Flyweight to boost conversions, cut support volume, and elevate the customer experience. Fully GDPR-compliant by design, Flyweight is ready to power global commerce—helping merchants grow with confidence, personality, and intelligence.
A customer support tool designed for e-commerce brands to deliver fast, personalized, smarter support. Built with AI at the heart of the platform, OpenStore allows for users to be up and running, responding to emails within 5 minutes of sign. up.
Re:amaze combines email, social and mobile conversations seamlessly so your customers can reach you however they want. It integrates directly with Shopify so you can access order data instantly and edit orders, process refunds, and update customer/order data right within support conversations.
Everything you need to build a better D2C brand, business and tech stack.
