Channel Talk Overview 2024: Used By 2 Brands

About Channel Talk

Channel Talk is a customer engagement platform that combines live chat, CRM, and team communication tools to help businesses connect with their customers seamlessly. It’s designed to enhance customer support, boost sales, and streamline team collaboration all in one place.

Category:

CX & Support

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Languages:

English

Channel Talk Media

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Channel Talk Rating

4.5

(58 reviews)

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Channel Talk Pricing

Channel Talk’s Free plan includes unlimited live chat, while the Growth Stage plan at $36/month adds a custom chat widget and robust integrations.

Basic

Best option

$1,500

per month

Live Chat (access to 30-Day History) Team Messenger Meet (Audio and Video Chat)

Basic

Best option

$1,500

per month

Managed Users 1,000 Profiles to Start 5 Seats Team Messenger Live Chat Meet (Call) Open API, Webhooks

Basic

Best option

$1,500

per month

Managed Users 3,000 Profiles to Start Team Messenger Auto-Assignment Follow-Up Notifications ALF (AI Agent) Marketing

Basic

Best option

$1,500

per month

Brands Using by Channel Talk

USES

tools

Balmuda

Brands Using by Channel Talk

Bravo

DeBarbosa

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Granuella

Cilimandgarno

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Dolce Granuella

Cilidgarno

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Bravo

DeBarbosa

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Barbarossa

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Edge & Em

Puyol

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Dolce Granuella

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Granuella

Bravo

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Channel Talk Overview

Live Chat and AI Agent

Channel Talk offers robust live chat features, enabling real-time customer support and engagement. The AI Agent, ALF, automates responses to common inquiries, reducing repetitive tasks and allowing support teams to focus on complex issues.

Seamless Integration and Multi-Channel Support

The platform integrates seamlessly with Shopify and supports various communication channels, including chat, calls, and video. This ensures a unified customer experience and streamlined communication across different touchpoints.

Channel Talk FAQs

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Butter

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Channel Talk Key Integrations

Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.