Junip allows businesses to send automatic, timely review requests through multiple channels like email or SMS. You can easily optimize the request flow using integrations like order tracking and messaging tools. This helps ensure you’re reaching customers at the most relevant moments for better engagement.
Junip enables customers to leave reviews naturally during their buying journey. This could be via product pages, QR codes, or links within emails. By placing review opportunities at strategic points, businesses can gather more detailed and frequent feedback.
Junip's review forms are mobile-first and designed to make the process of leaving reviews simple. The forms guide customers through each step, capturing more than just text reviews—they also facilitate the submission of photos and videos for enhanced user-generated content.
Junip’s on-site widgets allow businesses to display customer reviews seamlessly. You can quickly install these widgets without any coding, and they’re fully customizable to match your brand’s aesthetic. From product pages to homepages, you can highlight reviews anywhere on your site.
With Junip, your product reviews aren't just limited to your site. The platform syndicates reviews to Google Shopping, Meta Shops, and other key channels, helping increase visibility and conversions on external platforms.
Junip's automated moderation feature ensures that all reviews are genuine by filtering out spam, fraudulent, or inappropriate content. Additionally, the platform allows for customizable review questions and attributes, helping businesses collect the most relevant feedback.
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