What Is Remarkable AI?

Remarkable AI is a customer engagement partner for consumer brands. The tool leverages AI, your ecomm tech stack, and your most dedicated fans to engage customers for you with 1:1 conversations across social, email, SMS, and chat.

Proactive social

Combat declining ROAS on paid social by turning comments into conversions. Remarkable AI helps social teams strengthen their strategies with organic comments and replies on relevant posts.

24/7 customer support

Remarkable AI trains Superfans of your brand to solve support tickets for you. The Remarkable AI platform uses AI to learn your brand’s voice and policies and to craft responses — so your on-demand experts are on brand from Day 1.

Personalized retention emails

Drive repeat purchases and win back lapsed customers with 1:1 emails. Remarkable AI identifies customers who are likely to purchase again and generates personalized emails that 10x your conversion rates.

Automatic customer insights

Get clear, real-time insights from all your channels in one place. Remarkable AI automatically aggregates and tags customer feedback and provides summarized insights, so you can easily spot trends and opportunities.

One-click integrations

Remarkable AI connects with your existing ecommerce and customer engagement tools like Gorgias, Zendesk, Shopify, Instagram, TikTok, and more. Simply connect your tools with one-click integrations, and the platform learns from your past conversations and orders.

Use Remarkable AI to scale your brand and your team — and free your time to focus on driving strategy and growth.

What is Remarkable AI's Pricing?

Remarkable AI uses pay-per-conversation plans, so you only pay for what you need. Plans start at $1,000 per month for 400 conversations and include 1:1 messaging, 24/7 coverage by real people, and detailed reporting. Setup, integrations, training, and launch-day support are included at no additional cost, though there is a $99 setup fee to integrate with order systems like Shopify.

Want to give it a try before paying? Remarkable AI offers a free two-week pilot program so you can see how 1:1 customer engagement impacts your business. Book a demo with the Remarkable AI team to find the right plan for you.

Who uses Remarkable AI at a D2C Brand?

Within a consumer brand, Remarkable AI supports a variety of roles responsible for engaging customers — from acquisition to support to retention.

• Brand and social teams: Protect your brand and your investment on social platforms with 24/7 comment moderation and support. Remarkable AI can also reach new users and boost engagement with proactive organic comments on relevant posts.
  

• Customer care: Customer care teams rely on Remarkable AI to handle even complex support tickets that can’t be automated. Brands also use Remarkable AI to quickly scale support for peak seasons, sales, or incidents that cause a spike in ticket volumes.
  

• Growth and retention: Drive repeat orders with 1:1 retention emails. Remarkable AI uses AI and experts to identify high-value customers and send personalized retention messages. Brands see much higher conversion rates on these messages than traditional campaigns, improving their LTV:CAC.
  

In any role, Remarkable AI handles everything for you, leaving you free to focus on higher-level initiatives.

Opinion: Is Remarkable AI worth it?

Remarkable AI is worth it for the right brand. If you want to scale 1:1 customer engagement without sacrificing quality or expanding your in-house team, Remarkable AI gives you the efficiency of AI with oversight from humans who do the work for you.

Remarkable AI supports brands of all sizes. If your brand is social first and looking to grow, has a lot of customer support tickets, or needs to drive repeat orders for profitable growth — that’s where Remarkable AI comes in.