Andie

Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

42 delivers automated merchandising analytics for D2C and omnichannel brands and retailers. 42 offers immediate, accurate retail reporting for retail and merchandising. Their fully-customizable dashboards process real-time data from every channel, including eCommerce, brick-and-mortar, wholesale, marketplaces, and more.

Trustpilot is a tool to collect reviews from customers. Those reviews are leveraged on-site to increase conversion rates or used to increase visibility with Google. Trustpilot automatically sends review invitation emails and reminders to make it easy for your customers to leave feedback.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Shopify is the center of our universe. It's everything to us and the ecosystem. Without Shopify, 1-800-D2C wouldn't be here. So instead of a generic tool description for Shopify, we would rather just say thank you and express our gratitude for everything they are enabling for us and the world. ❤️

Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.

Amped is the next-gen pop up builder for D2C brands looking to optimize their email and SMS capture flows.

Disco believes in a future where brands work together to grow. 1,000+ consumer brands use Disco to reach over 50 million unique shopper profiles at efficient CPAs. Disco’s platform of customer acquisition and partnership tools leverage machine learning informed by $15 billion in shopper transactions across brands. Merchants can cross-sell on their post-purchase page with DiscoFeed; improve their targeting on paid social with DiscoAudiences, and receive personalized brand partner recommendations with network insights.

Aspire helps 1,000+ brands like L'Oreal, Dyson, and the Expedia Group drive sales, increase awareness, and generate high-performing content through creators. With Aspire, you can effortlessly find new influencers, manage campaigns, create high-performing ads from content, and track ROI all in one dashboard. Plus, benefit from their in-house agency services for expert influencer program management.

SearchSpring lets you effortessly launch personalized shopping experiences that convert browsers to buyers. Their most popular feature is the the search bar which accesses all of your product data and remembers shopper behavior.

Zendesk is a customer support tool. It's got 2 main features: ticketing and knowledge base. Ticketing: Zendesk gathers customer queries in one place where you can manage and respond to customer questions efficiently. Knowledge base allows you to create an FAQ section to guide your customers.

A free plugin that offsets your carbon footprint at checkout. Their algorithm determines the exact cost of offsetting the emissions from manufacturing & shipping of each order - and customers have the option to check a box to make their order carbon neutral, usually adding 1-2% to their total.

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

SendGrid provides and manages an email server on your company's behalf, so your communications with customers are reliably sent and delivered as needed. It's perfect when you need to send transactional emails, password recovery emails or notifications to users from your website.

Clearco is a suite of performance financing products & services tailor-made to help founders win. A pay-as-you-grow pioneer and the world’s largest ecommerce investor, their mission is to remove the barriers between brilliant ideas, and brilliant businesses.

Create a destination for influencers, customers and fans to learn about your perks and apply to your affiliate and brand ambassador programs.

Daasity’s platform empowers you to maximize profit by cutting costs and driving revenue through sophisticated omnichannel analysis, a more informed strategy, and data-driven decision making.

Remarkable AI is a 1:1 customer support service that leverages AI, your existing tools and platforms, and your most dedicated customers to build a system that drives conversions.

Digioh's on-site widgets and lightboxes display personalized content to encourage your website visitors to click, subscribe, and buy.

Tatari has turned TV advertising into a digital-like experience: measured, real-time, and with the ability to manage your campaign in small or big doses.

Shogun is a drag-and-drop eCommerce landing page builder. Using Shogun, users can build optimized, high-converting landing pages for their ecommerce stores. You can design landing pages, blog pages, product pages — or your entire Shopify store — with a powerful visual editor.

Impact’s partnership platform lets you discover new partners and recruit them with automated nurture campaigns. Contract newcomers and negotiate payout terms. Track the traffic driven on your properties and engage/train partners. Optimize & adjust partner strategy in-app.

Canal’s a tool that effectively turns your D2C business into a marketplace. It enables you as a merchant to sell other brands’ goods on your website. The best part is that you, as a brand, don’t hold any of the inventory. Canal connects to your partners brands’ warehouses so you don’t have to worry about shipping & handling.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

LoyaltyLion is a customer loyalty and engagement platform that helps ecommerce merchants increase CLTV, drive cost-effective acquisition and secure more revenue from existing customers.

Mixpanel is a tool that allows you to analyze how users interact with your website. It’s designed to make teams more efficient by allowing everyone to analyze user data in real-time to identify trends, understand user behavior, and make decisions about your product.

Earn store credit by helping merchants save on credit card fees. Basically, instead of paying by credit card - you pay via bank transfer (similar to Venmo). That saves money for the merchants, and those savings get passed onto you (10% cashback)