Best 5 Ecommerce Customer Retention Analytics Tools

Customer retention analytics tools help D2C brands monitor and improve how well they keep existing customers engaged and returning. These tools analyze key metrics like repeat purchase rates, loyalty program performance, and customer lifetime value. Brands can then identify opportunities to strengthen relationships with high-value customers and address gaps in retention. Effective retention strategies are crucial for long-term profitability and brand loyalty.

Lifetimely
Lifetimely

Lifetimely is a robust analytics tool designed for direct-to-consumer (D2C) brands using Shopify. It provides detailed insights into customer lifetime value (LTV), profit and loss tracking, and predictive analytics. The platform allows businesses to integrate various data sources, customize dashboards, and benchmark performance against industry standards. With Lifetimely, brands can make data-driven decisions to enhance profitability and customer retention.

Used By 74 Brands
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Source Medium
Source Medium

Famous for their data skills, SourceMedium has a full-suite of tools but are most famous for their Slack reports which send you clear and actionable daily reporting from data pulled straight from Shopify. The metrics are calculated based on your store's default timezone and currency.

Used By 22 Brands
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ProfitWell
ProfitWell

ProfitWell is a leading provider of subscription analytics, pricing, and retention software. Over ten thousand companies in more than 50 countries use ProfitWell’s software, services, and support to change the way they view and grow their recurring revenue businesses.

Used By 21 Brands
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Sendlane
Sendlane

Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.

Used By 14 Brands
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