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Best 6 Ecommerce Customer Retention Analytics Tools

Customer retention analytics tools help D2C brands monitor and improve how well they keep existing customers engaged and returning. These tools analyze key metrics like repeat purchase rates, loyalty program performance, and customer lifetime value. Brands can then identify opportunities to strengthen relationships with high-value customers and address gaps in retention. Effective retention strategies are crucial for long-term profitability and brand loyalty.

Lifetimely
Our favorite brand
Lifetimely

Lifetimely is a robust analytics tool designed for direct-to-consumer (D2C) brands using Shopify. It provides detailed insights into customer lifetime value (LTV), profit and loss tracking, and predictive analytics. The platform allows businesses to integrate various data sources, customize dashboards, and benchmark performance against industry standards. With Lifetimely, brands can make data-driven decisions to enhance profitability and customer retention.

Used By 71 Brands
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Klaviyo
Our favorite brand
Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Used By 1265 Brands
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Source Medium
Source Medium

Famous for their data skills, SourceMedium has a full-suite of tools but are most famous for their Slack reports which send you clear and actionable daily reporting from data pulled straight from Shopify. The metrics are calculated based on your store's default timezone and currency.

Used By 22 Brands
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Sendlane
Sendlane

Unified email, SMS, and reviews for eCommerce. Better features. Better support. Better customer experience.

Used By 14 Brands
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BSS Subscriptions
BSS Subscriptions

BSS Subscriptions is a versatile Shopify app that enables ecommerce brands to offer subscription-based products and services, effectively increasing customer lifetime value and driving sales. With features like multiple subscription plans, automated recurring payments, and customer management tools, businesses can create tailored subscription experiences that cater to their customers' needs. The app also provides insightful analytics on subscription performance, allowing brands to optimize their offerings and reduce churn rates through effective monitoring and communication.

Used By 0 Brands
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Shopify Subscriptions
Shopify Subscriptions

Shopify Subscriptions is a tool that enables eCommerce brands to offer subscription services directly from their Shopify store, enhancing customer loyalty and generating predictable revenue. Merchants can create customizable subscription plans for both digital and physical products, allowing customers to receive their favorite items on a regular basis, with options to pause, skip, or cancel their subscriptions as needed. The tool also includes features for offering subscription discounts, managing orders, and accessing performance reports, making it easier for businesses to track and optimize their subscription offerings.

Used By 0 Brands
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