Clyde

Finance

Product Insurance

Languages:

English

Rating:

2.7

0

(37 reviews)

(0 reviews)

Clyde empowers businesses to offer extended warranties and accident protection to their customers. Their plans cover warranty extensions, wear and tear, water damage and even accidents, for up to five years.

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Top Brands

Finance

Clyde

Offer customers extended product warranties

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What is Clyde?

Clyde is a comprehensive platform that offers product protection, extended warranties, and shipping insurance to eCommerce businesses, helping them optimize the customer experience and boost revenue. Available on major platforms like Amazon, eBay, and Wayfair, Clyde streamlines warranty and protection plan offerings at checkout or post-purchase, creating a seamless process for merchants and customers alike. Now a part of Cover Genius, Clyde provides an all-in-one solution for protection and claims management.

What Does Clyde Solve for Brands?

Many brands struggle with offering streamlined product protection and warranties that enhance the customer experience. Clyde addresses this by providing a single platform for extended warranties, product registration, and shipping protection with tracking. Clyde’s solution helps businesses increase average order value (AOV) and customer lifetime value (CLV) by embedding warranties and protection offers at critical touchpoints. This drives higher conversion rates while reducing support tickets and boosting customer satisfaction.

Extended Warranties

Clyde enables merchants to offer auto-renewing, AppleCare-style extended warranties that increase AOV and LTV. Warranties can be added at checkout or post-purchase, providing protection for customers' products from origin to destination. The AI-optimized pricing model ensures competitive rates that maximize conversions.

Product Registration

With Clyde, merchants can seamlessly capture customer data and keep them engaged through easy product registration. This helps reclaim and retarget customers who bought through third-party channels, while also offering upsell opportunities like additional protection plans or exclusive offers.

Claims Resolution

Clyde automates the warranty claims process with fast, hassle-free resolutions. Customers can manage their products and warranties through a self-serve dashboard, while Clyde's smart system handles claim submissions in under 60 seconds. The platform ensures positive outcomes through instant payouts, promo codes, or re-buy options.

Seamless Integration

Clyde’s platform integrates with major eCommerce platforms, including Shopify, BigCommerce, and Magento, without the need for complex setups. Whether through API or SDK, Clyde can be easily embedded into the merchant’s existing tech stack, allowing for quick installation and enhanced protection offerings.

Clyde FAQs

How does Clyde help increase customer lifetime value?‍

Clyde offers extended warranties and registration features that capture customer data, enabling brands to send personalized offers, upsells, and post-purchase promotions, boosting CLV.

What makes Clyde’s claims process different?‍

Clyde automates claims with fast, mobile-first submission flows, resolving issues in under 60 seconds. This reduces support tickets and ensures a smooth experience for both customers and support teams.

Can Clyde be integrated with my current eCommerce platform?‍

Yes, Clyde is compatible with Shopify, Magento, BigCommerce, and Salesforce Commerce Cloud, among others, allowing for seamless integration with your existing setup.

Featured Tool Case Study

Liteboxer knocks out competitors with Clyde

Liteboxer partnered with Clyde to enhance customer experience and drive revenue through extended warranty programs, achieving a 38.6% attach rate after optimization. Warranty buyers are 39% more likely to become paid members, and integrating Clyde with Affirm boosted the attach rate by 51%. This partnership has helped Liteboxer build trust, increase customer lifetime value, and support business growth.

Liteboxer knocks out competitors with Clyde

Learn more about the tech stack integrations that Clyde offers below. Key integrations include Shopify, Klaviyo, Attentive, Affirm, and Gorgias.

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Shopify

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

Platform

Klaviyo

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Email & SMS

Attentive

Text based marketing for eCommerce stores. Attentive is used mainly as a way to promote offers via SMS, or otherwise used for abandoned carts or to promote retention. Attentive also directly integrates with eCommerce platforms such as Shopify.

Email & SMS

Affirm

Affirm boasts that it can boost the average order value (AOV) customers spend when they’re shopping at your store by giving them a way to purchase your products with credit, but at a (potentially) lower cost than they would with a credit card.

Payments

Gorgias

Gorgias is of the most popular helpdesks for D2C brands. It centralizes all your support tickets in one place and enriches them with lots of extra context about a buyer's profile. Through Gorgias, you can connect directly to your eCommerce store and edit orders, modify subscriptions, and refund payments without leaving your helpdesk.

CX & Support