What is Rise.ai?

Rise.ai enhances customer retention and boosts sales by offering a comprehensive suite of store credit solutions. From gift cards to cashback and loyalty programs, Rise.ai provides Shopify brands with the tools to create seamless, personalized reward experiences. This all-in-one platform is designed to increase repeat purchases, customer loyalty, and overall sales by turning every interaction into an opportunity to engage customers.

What It Solves for Brands

Rise.ai addresses the challenges of customer retention and revenue growth by empowering brands to manage store credit, refunds, and loyalty programs efficiently. With automated workflows and customizable store credit options, brands can offer rewards like cashback, gift cards, and compensation for shipping issues—all designed to drive customer loyalty and increase average order value (AOV). Rise.ai’s versatile solutions help brands turn refunds into revenue, boost repeat purchase rates, and provide a superior post-purchase experience.

Gift Cards

Rise.ai offers an intuitive, automated gift card management system, allowing merchants to create, issue, and track digital gift cards easily. The platform helps brands convert gift card recipients into loyal customers, enhancing the shopping experience and maximizing sales.

Cashback

The cashback feature lets brands offer customers rewards for their purchases, creating a cycle of spending and earning that drives repeat sales. By turning buying into earning, brands can increase AOV and customer lifetime value (CLV).

Refunds

Rise.ai enables brands to offer store credit as a refund option, turning potential revenue loss into future sales opportunities. This feature incentivizes customers to return to the store and make another purchase using their store credit, retaining revenue within the business.

Compensation

Rise.ai’s compensation feature allows merchants to offer instant store credit for shipping delays or other order issues, turning potential negative experiences into opportunities to boost customer loyalty.

Membership and Loyalty Programs

With Rise.ai, brands can create loyalty programs that reward customers with store credit instead of points. This real-currency approach increases engagement and retention, making customers more likely to return and spend.

Personalized Rewards and Employee Recognition

Rise.ai supports tailored rewards for various customer actions and even employee recognition programs. Brands can incentivize employees with store credit, boosting morale and engagement.

FAQs

What makes Rise.ai different from other store credit solutions?

Rise.ai offers a comprehensive platform that integrates gift cards, store credit, cashback, and loyalty programs in one place, all fully automated and customizable to match your brand's needs.

Can Rise.ai help increase average order value (AOV)?

Yes, Rise.ai’s cashback, loyalty, and store credit features are designed to encourage customers to spend more and return to your store, increasing AOV.

Is Rise.ai customizable for my store’s branding?

Absolutely. Rise.ai offers customizable templates and workflows that allow you to align the store credit experience with your brand’s visual identity and operational needs.

Does Rise.ai integrate with other Shopify apps?

Yes, Rise.ai integrates seamlessly with various Shopify apps, including loyalty, subscription, and email marketing platforms, enabling a cohesive customer experience across different touchpoints.

How does Rise.ai help reduce refund-related revenue loss?

Rise.ai allows you to issue store credit instead of cash refunds, keeping the revenue within your business and encouraging customers to make future purchases using their store credit.