Caraway

Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.

Corso is a carbon offset + shipping protection app built for Shopify brands. By adding Corso to your store, your customers can choose to offset their shipping carbon and protect their package for around 2% of their cart value.

Rebuy is the ultimate personalization platform for Shopify brands. Rebuy provides AI-powered tools to enhance customer experiences through personalized product recommendations, smart search functions, dynamic bundling, and automated marketing strategies like upselling and cross-selling. Rebuy's suite of fully-integrated tools increases revenue, average order value, and customer retention for D2C brands.

Loop allows Shopify brands to automate the entire return & exchanges process. If your customer got the wrong product, make it easy to get the right one. Loop offers 4 ways to return: exchange, shop now, store credit, or refund.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

Proxima is a predictive data intelligence platform that helps ecommerce businesses grow profitably. It uses a proprietary database of aggregated engagement and transactional data to generate high-intent audiences tailored to a brand's customers and products, which can be deployed to ad platforms to maximize marketing performance and acquisition efficiency. Proxima combines enterprise-grade analytics and benchmarks to provide businesses with insights and answers to key questions about their customers, products, and growth opportunities.

Build and scale a world-class creator program with GRIN. Thousands of industry pioneers—like SKIMS, Rhode, and GoPro—use our Creator Management platform to harness the power of influential people to drive brand awareness and growth. Together, we're redefining what's possible in the creator economy.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Peel is a retention analytics platform that provides the insights to grow and nurture your customers. Peel upgrades your analytics with a full suite of automated DTC metrics. In a single click, you can view your LTV, AOV, measure your ROI, and get RFM analysis, Cohort Analysis for both Revenue and Retention. Daily Reports via Slack & Email keep your team up to date on what metrics are trending in your data. Get deeper insights on customer behavior, product purchasing patterns, subscriptions, and dozens of filters that allow you to segment your data and build Audiences for better marketing & measurement.

With Mailchimp you can send newsletters and automated emails. You can build your email list with form or import your known contacts. Mailchimp offers pre-designed email templates and a drag and drop email builder.

Contentful is content infrastructure. Their platform lets you create, manage and distribute content to any platform. Unlike a CMS, they give you total freedom to create your own content model so you can decide which content you want to manage.

Parker Banking Services* platform integrates seamless financial services with real-time data insights. Offering free ACH and wire transfers, along with millions in FDIC insurance**, it also provides analytics tools to track profitability, sales, and ad performance. The platform helps brands to make smarter, faster financial decisions using deep integration across ecommerce tools and financial systems.

Disco believes in a future where brands work together to grow. 1,000+ consumer brands use Disco to reach over 50 million unique shopper profiles at efficient CPAs. Disco’s platform of customer acquisition and partnership tools leverage machine learning informed by $15 billion in shopper transactions across brands. Merchants can cross-sell on their post-purchase page with DiscoFeed; improve their targeting on paid social with DiscoAudiences, and receive personalized brand partner recommendations with network insights.

Superfiliate has built a platform that empowers brands to run end-to-end affiliate, influencer and referral programs, turning every link shared by a creator or customer into a co-branded landing page. Co-branded landing pages create a personalized experience for the shopper as every page has its own unique content, curated products and reviews from the creator, driving a higher conversion rate (by >20-30%) and deepening the sense of partnership between the brand and the creator. Superfiliate also handles campaign management, product seeding, payout management, tracking/ analytics, promotions and much more within the affiliate, influencer and partner workflows. Native integrations with email, sms, subscription, payment, analytics & measurement providers make it seamless to onboard, launch, accelerate growth and measure success.

Paloma turns Facebook Messenger into your
 highest-converting sales channel. Choose your curation method: Paloma can match directly with inventory, or have associates send matches through live chat.

Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.

Talkable is referral program software for eCommerce brands. Build the program you like from feature set, to the overall look and feel of it. Then A/B test it to adapt it to fit your customers' needs. Talkable is best for brands with $4M+ annual revenue.

Next.js is an open-source React based JavaScript framework created by Vercel. Next.js boasts many features that align with the specs required for eCommerce projects, including; Live collaboration tooling, image optimization for seamless product discovery, built-in internationalization, and built-in analytics.

Route is a post-purchase customer experience platform built to increase revenue, retain customers, reduce costs, and simplify your tech stack, all in one place. Enable shipping protection and instant order resolutions, branded order tracking, remarketing that matches your customer's shopping habits, and carbon-neutral shipping with Route!

Trusted by over 7,000 Shopify and Shopify Plus stores like Brooklinen, Kopari, and Ugly Water. Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns.

Impact’s partnership platform lets you discover new partners and recruit them with automated nurture campaigns. Contract newcomers and negotiate payout terms. Track the traffic driven on your properties and engage/train partners. Optimize & adjust partner strategy in-app.

Headless frontend software to build sites with the services you want, like Shopify, Stripe, and WordPress. Integrate data from anywhere: APIs, databases, CMSs, static files — or multiple sources at once.

Parker Card* offers an ecommerce-focused business credit card designed to extend cash flow with flexible repayment terms up to 90 days. The Parker Card* provides performance-based underwriting, allowing businesses to access higher credit limits that scale with their growth. The card helps brands keep capital in their business for longer periods and grow faster.

Fulfil is a cloud-based ERP (Enterprise Resource Planning) system designed for high-volume and high-growth businesses. It offers tailored solutions for various aspects of e-commerce, including direct-to-consumer retail, wholesale, manufacturing, multi-brand management, and brick-and-mortar stores. Fulfil streamlines operations, from order management and production tracking to inventory management and more, catering to the needs of 8 and 9-figure brands. Fulfil enhances efficiency and profitability while providing customer testimonials praising its effectiveness in simplifying complex tasks.

The complete winning ad workflow for Meta, TikTok & LinkedIn. With our Chrome Extension, save ad inspiration, track competitor ad creatives, and write ad briefs with AI.

Tolstoy is a video commerce platform that drives customer engagement and sales through shoppable videos. Tolstoy allows brands to publish video feeds across thousands of site pages, without impacting site performance. Video management is effortless with Tolstoy, leveraging auto-importing content from social media, AI-powered tagging, UCG search, and automated distribution to the site and across additional marketing channels such as emails, the Shop app, and mobile app.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

An affiliate network that connects online retailers to over 211,000+ partners around the world, increasing consumer reach and providing another source of revenue.

Tatari has turned TV advertising into a digital-like experience: measured, real-time, and with the ability to manage your campaign in small or big doses.

Amped is the next-gen pop up builder for D2C brands looking to optimize their email and SMS capture flows.

Often paired with the React framework Next.js - Vercel is the best place to deploy any frontend app. Start by deploying with zero configuration to our global edge network. Scale dynamically to millions of pages without breaking a sweat.

Alloy is a no-code tool to create automated workflows that enable your organisation to run more smoothly across operations and communications. It's kind of like if Autopilot (Visual CRM) and Zapier had a child.

Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Need extra runway, but have invoices to pay? Settle will pay your vendors upfront, allowing you to pay them back 30 to 90 days later.

Orita AI leverages machine learning to enhance email marketing efficiency. It optimizes email lists by dynamically adding or suppressing users based on their behavior, ensuring they receive messages at the most opportune times. Orita is powered by vast amounts of data and integrations to gauge customer engagement, significantly improving deliverability and reducing marketing costs by ensuring that emails reach only the most engaged users.

Motion is a Creative Analytics and Reporting platform trusted by brands like Vuori, Keeps and Ridge. Learn which ad creatives are working and visually share insights with teammates and partners. Motion eliminates guesswork from the creative process to help maximize the impact from paid social.

Revenue Roll helps ecommerce brands maximize revenue per site visitor by identifying previously anonymous high-intent shoppers and providing everything needed to convert them across channels. On average, Revenue Roll identifies 25-50% of your high-intent shoppers and increases retention revenue by 30%. Revenue Roll also provides low cost lines of credits for ad spend with flexible payback schedules to match your advertising cycle – with 0% interest on a rolling 45 day payback.

AddShoopers tracks all of the product sharing activity that occurs on your store and identifies influencers. Some key features are: "sharing buttons" (add social sharing buttons to your product pages), "social rewards" (incentivise sharing with a coupon) and ROI Tracking.

Daasity’s platform empowers you to maximize profit by cutting costs and driving revenue through sophisticated omnichannel analysis, a more informed strategy, and data-driven decision making.

GrapevineAI delivers whitelisted paid social campaigns at scale for top DTC brands. Grapevine matches brands of all sizes with the right creators and turn articles, photos, and videos into ads that are ready to launch on paid social channels.

Snowplow Insights is the best way to capture and process high-quality behavioral data from all your platforms and products and deliver that data to your cloud destination of choice.

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.

Brands and agencies use Podsights to validate and scale their podcast advertising.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Rivo is a loyalty platform designed for Shopify, aimed at increasing repeat business through a comprehensive loyalty program, referrals, and an exclusive membership system. Rivo offers extensive integration with leading tech vendors and a developer toolkit for additional customization. With Rivo, D2C brands can increase customer retention with fully customizable loyalty & rewards platform.