Caraway

Turn customers into Superfans with Okendo, the unified customer marketing platform for reviews, referrals, loyalty, quizzes, and surveys, making it easy to cultivate advocacy, scale word-of-mouth, and maximize lifetime value. 8,000+ Shopify brands use Okendo to mobilize their customers for faster and more efficient growth, including SKIMS, Liquid Death, and Oh Polly.

Tolstoy is a video commerce platform that drives customer engagement and sales through shoppable videos. Tolstoy allows brands to publish video feeds across thousands of site pages, without impacting site performance. Video management is effortless with Tosltoy, leveraging auto-importing content from social media, AI-powered tagging, UCG search, and automated distribution to the site and across additional marketing channels such as emails, the Shop app, and mobile app.

Fairing is a post-purchase survey tool that gets category-leading response rates. With Fairing's Question Stream, over 3,000 DTC brands and 2,000 Shopify Plus brands are getting 40-80% response rates on their post-purchase survey, leading to better data about their sources of growth, their customers, and the potential for future improvements.

Contentful is content infrastructure. Their platform lets you create, manage and distribute content to any platform. Unlike a CMS, they give you total freedom to create your own content model so you can decide which content you want to manage.

Disco believes in a future where brands work together to grow. 1,000+ consumer brands use Disco to reach over 50 million unique shopper profiles at efficient CPAs. Disco’s platform of customer acquisition and partnership tools leverage machine learning informed by $15 billion in shopper transactions across brands. Merchants can cross-sell on their post-purchase page with DiscoFeed; improve their targeting on paid social with DiscoAudiences, and receive personalized brand partner recommendations with network insights.

Segment is a Customer Data Platform (CDP). They provide a service that simplifies collecting and using data from the users of your digital properties (websites, apps, etc). With Segment, you can collect, transform, send, and archive your first-party customer data.

Skubana helps you seamlessly integrate all your products, fulfillment centers, and sales channels in one platform. So whether you’re selling D2C, through wholesale, marketplaces, or all of that and more, you can always be exactly where your customer is.

Octane AI is a suite of tool for Shopify brands to increase revenue through engaging quizzes and learn more about their customers through AI-driven research. Octane helps D2C brands create quizzes that recommend products, collect zero party data, grow subscriber lists and drive ROI. Their Voice of Customer tool, Insights AI, allows D2C brands to upload their reviews and enable Octane’s AI to uncover insights, sentiments, research and more into their customers.

Headless frontend software to build sites with the services you want, like Shopify, Stripe, and WordPress. Integrate data from anywhere: APIs, databases, CMSs, static files — or multiple sources at once.

Impact’s partnership platform lets you discover new partners and recruit them with automated nurture campaigns. Contract newcomers and negotiate payout terms. Track the traffic driven on your properties and engage/train partners. Optimize & adjust partner strategy in-app.

Gladly is a people-centered customer service platform with all channels built-in (email, calls, texts etc). Connect customers to the best representative with full context on what they recently bought and their preferences.

Afterpay is a ‘buy-now-pay-later’ platform that allows customers to pay for their purchases over four, fortnightly instalments. Retailers that offer Afterpay get paid immediately, but are charged a merchant fee of 4.17%. It’s like a modern-day credit card with an interest-free period.

Route is a post-purchase customer experience platform built to increase revenue, retain customers, reduce costs, and simplify your tech stack, all in one place. Enable shipping protection and instant order resolutions, branded order tracking, remarketing that matches your customer's shopping habits, and carbon-neutral shipping with Route!

Motion is a Creative Analytics and Reporting platform trusted by brands like Vuori, Keeps and Ridge. Learn which ad creatives are working and visually share insights with teammates and partners. Motion eliminates guesswork from the creative process to help maximize the impact from paid social.

Amped is the next-gen pop up builder for D2C brands looking to optimize their email and SMS capture flows.

Heap is an analytics tool that automatically captures all user data on your site. A single snippet grabs every click, swipe, tap and pageview. Heap lets you learn everything about your customers: Who they are, what they do on your site and what actions correlate with conversion & retention.

Fulfil is a cloud-based ERP (Enterprise Resource Planning) system designed for high-volume and high-growth businesses. It offers tailored solutions for various aspects of e-commerce, including direct-to-consumer retail, wholesale, manufacturing, multi-brand management, and brick-and-mortar stores. Fulfil streamlines operations, from order management and production tracking to inventory management and more, catering to the needs of 8 and 9-figure brands. Fulfil enhances efficiency and profitability while providing customer testimonials praising its effectiveness in simplifying complex tasks.

Orita AI leverages machine learning to enhance email marketing efficiency. It optimizes email lists by dynamically adding or suppressing users based on their behavior, ensuring they receive messages at the most opportune times. Orita is powered by vast amounts of data and integrations to gauge customer engagement, significantly improving deliverability and reducing marketing costs by ensuring that emails reach only the most engaged users.

GRIN is the world’s first end-to-end Creator Management platform. From discovering creators to analyzing ROI and every step in between—GRIN is the only platform you need to run a first-class creator program from start to finish.

GrapevineAI delivers whitelisted paid social campaigns at scale for top DTC brands. Grapevine matches brands of all sizes with the right creators and turn articles, photos, and videos into ads that are ready to launch on paid social channels.

Paloma turns Facebook Messenger into your
 highest-converting sales channel. Choose your curation method: Paloma can match directly with inventory, or have associates send matches through live chat.

Peel is a retention analytics platform that provides the insights to grow and nurture your customers. Peel upgrades your analytics with a full suite of automated DTC metrics. In a single click, you can view your LTV, AOV, measure your ROI, and get RFM analysis, Cohort Analysis for both Revenue and Retention. Daily Reports via Slack & Email keep your team up to date on what metrics are trending in your data. Get deeper insights on customer behavior, product purchasing patterns, subscriptions, and dozens of filters that allow you to segment your data and build Audiences for better marketing & measurement.

Justuno is an on-site Conversation Rate Optimization Data Platform that converts more of your visitors into leads and sales leveraging 1st party data. Justuno allows merchants to create and serve a highly-targeted personalized experience leveraging pop-ups, banners, in-line displays, intelligent product upsells, cross-sells, and product recommendations powered by A.I. that lead to higher conversions.

FullStory tells you everything you need to know about your digital experience. Improve conversion rates by pinpointing where users struggle to move through your funnels and prioritizing your efforts based on severity of impact.

Hotjar is a behavior analytics and user feedback service that helps you understand the behavior of your website users and get their feedback through tools such as heatmaps, session recordings, and surveys.

Often paired with the React framework Next.js - Vercel is the best place to deploy any frontend app. Start by deploying with zero configuration to our global edge network. Scale dynamically to millions of pages without breaking a sweat.

Revenue Roll helps ecommerce brands maximize revenue per site visitor by identifying previously anonymous high-intent shoppers and providing everything needed to convert them across channels. On average, Revenue Roll identifies 25-50% of your high-intent shoppers and increases retention revenue by 30%. Revenue Roll also provides low cost lines of credits for ad spend with flexible payback schedules to match your advertising cycle – with 0% interest on a rolling 45 day payback.

Tatari has turned TV advertising into a digital-like experience: measured, real-time, and with the ability to manage your campaign in small or big doses.

Need extra runway, but have invoices to pay? Settle will pay your vendors upfront, allowing you to pay them back 30 to 90 days later.

Snowplow Insights is the best way to capture and process high-quality behavioral data from all your platforms and products and deliver that data to your cloud destination of choice.

Talkable is referral program software for eCommerce brands. Build the program you like from feature set, to the overall look and feel of it. Then A/B test it to adapt it to fit your customers' needs. Talkable is best for brands with $4M+ annual revenue.

Algolia is search software to improve your in-store search experience, increase conversions and order value. Algolia connects to your product catalog, to provide a frictionless search and navigation experience. Create custom logic to promote specific results and merchandise your collection pages.

Superfiliate has built a platform that empowers brands to run end-to-end affiliate, influencer and referral programs, turning every link shared by a creator or customer into a co-branded landing page. Co-branded landing pages create a personalized experience for the shopper as every page has its own unique content, curated products and reviews from the creator, driving a higher conversion rate (by >20-30%) and deepening the sense of partnership between the brand and the creator. Superfiliate also handles campaign management, product seeding, payout management, tracking/ analytics, promotions and much more within the affiliate, influencer and partner workflows. Native integrations with email, sms, subscription, payment, analytics & measurement providers make it seamless to onboard, launch, accelerate growth and measure success.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy and you'll start getting data in minutes.

Rebuy is the ultimate personalization platform for Shopify brands. Rebuy provides AI-powered tools to enhance customer experiences through personalized product recommendations, smart search functions, dynamic bundling, and automated marketing strategies like upselling and cross-selling. Rebuy's suite of fully-integrated tools increases revenue, average order value, and customer retention for D2C brands.

Alloy is a no-code tool to create automated workflows that enable your organisation to run more smoothly across operations and communications. It's kind of like if Autopilot (Visual CRM) and Zapier had a child.

Proxima is a predictive data intelligence platform that helps ecommerce businesses grow profitably. It uses a proprietary database of aggregated engagement and transactional data to generate high-intent audiences tailored to a brand's customers and products, which can be deployed to ad platforms to maximize marketing performance and acquisition efficiency. Proxima combines enterprise-grade analytics and benchmarks to provide businesses with insights and answers to key questions about their customers, products, and growth opportunities.

Klaviyo is the best in class email marketing solution for eCommerce. It's powerful because it connects to your store, and you can create awesome customer segments based on past purchasing behaviors, customer preferences, and even future predictions of spending.

Quantcast is the high-performance advertising platform that helps Brands grow. Simple to use, easy to innovate, this is the Tech stack tool that Forrester called a 'next generation DSP 2.0' which can 'increase conversions by 44%' whilst offering '50% increases in productivity'. Your customers are spending 60% of their time across the Open Web, Quantcast puts your Brands there and accelerates your growth.

Daasity’s platform empowers you to maximize profit by cutting costs and driving revenue through sophisticated omnichannel analysis, a more informed strategy, and data-driven decision making.

Trusted by over 7,000 Shopify and Shopify Plus stores like Brooklinen, Kopari, and Ugly Water. Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program. Within minutes you can sync data, start collecting compliant subscribers, have 2-way conversations, and enable deeply targeted campaigns.

Zonos simplifies the international shopping experience for both merchants and shoppers. Zonos enables merchants to calculate accurate duties and taxes, present true landed cost, localize their checkout, receive foreign payments, mitigate fraud, and generate accurate international shipping rates.

The complete winning ad workflow for Meta, TikTok & LinkedIn. With our Chrome Extension, save ad inspiration, track competitor ad creatives, and write ad briefs with AI.

Shopify is a commerce platform that allows anyone to set up an online store and sell their products. It's the go-to eCommerce platform for young direct-to-consumer brands. It's ease of use and setup is what's most attractive to merchants, but also the incredibly vast Shopify app store.

AddShoopers tracks all of the product sharing activity that occurs on your store and identifies influencers. Some key features are: "sharing buttons" (add social sharing buttons to your product pages), "social rewards" (incentivise sharing with a coupon) and ROI Tracking.