Helpscout is a customer-centric customer support solution. Use it to connect multiple emails to one single platform and collate all customer queries in one place. Build an extensive database of customer how-to's and resources, and dynamically share those resources via a sleek chat bot.
Re:amaze combines email, social and mobile conversations seamlessly so your customers can reach you however they want. It integrates directly with Shopify so you can access order data instantly and edit orders, process refunds, and update customer/order data right within support conversations.
Give customers instant answers. Streamline customer support with knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use.
Springboard is the customer service center thats acts as an extension of your support team. Springboard operates on a pay per ticket model and sources high quality customer service agents from North America.
Hark has created a contextualization engine that takes customers through a journey when getting in touch with service teams for support. This context creation drives much more efficiency for agents and elevates the customer experience.
Redefine your customer experience with Retently. Collect valuable customer experience data - NPS, CSAT and CES feedback - across all touchpoints, spot trends and understand the key drivers impacting CX.
Chatra adds live chat functionality to your Shopify store, enabling real-time communication with your customers. Provide instant support, answer questions, and assist customers throughout their shopping journey to enhance their experience. Improve customer satisfaction and boost conversions with Chatra’s user-friendly live chat tools.
The ReSponse App instantly responds to customers based on your company data; reducing first response times and resolution delays. You get AI powered automation for your CX team needs, without the AI hallucinations.
Channel Talk is a customer engagement platform that combines live chat, CRM, and team communication tools to help businesses connect with their customers seamlessly. It’s designed to enhance customer support, boost sales, and streamline team collaboration all in one place.
Everything you need to build a better D2C brand, business and tech stack.
